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**Job Title: Full Time Customer Service Associate** **Location:** Tide Cleaners, South Meridian **Position Type:** Full Time (Approximately 4-5 days a week rotating schedule with co-worker.) **Work Schedule:** - Monday-Friday: 9:00 PM – 5:00 PM - Saturday 10:00 - 2:00 PM - Shift is typically Monday/Tuesday/Thursday or Wednesday/Friday/Saturday. * * * **Job Summary:** We are seeking a reliable and customer-focused Part-Time Customer Service Associate to join our team at Tide Cleaners. This role involves providing excellent service to our customers, handling drop-off and pick-up orders, and ensuring a smooth and efficient experience at our drop store. The ideal candidate will be detail-oriented, enjoy working in a fast-paced environment, and have strong communication skills. * * * **Key Responsibilities:** - Greet customers and assist with drop-off and pick-up of garments. - Ensure all items are properly tagged and logged in the system. - Answer customer inquiries regarding services, turnaround times, and pricing. - Maintain cleanliness and organization of the front counter and customer service area. - Assist in handling payments and providing accurate receipts to customers. - Ensure all orders are processed according to Tide Cleaners’ standards and timelines. - Address any customer concerns or escalate issues to the manager as needed. - Perform opening and closing duties for the shift as required. * * * **Qualifications:** - Strong interpersonal and communication skills. - Ability to work independently and manage time efficiently. - Basic computer skills and ability to learn our point-of-sale system. - Previous customer service or retail experience is a plus but not required. - Must be able to lift up to 25 lbs and stand for extended periods. - Flexibility to work occasional additional shifts (Tuesdays, Thursdays, or Saturdays) as needed. * * * **Compensation:** $15 to $17 per hour, based on experience.
Salary estimate
$15 – $17/yr
Provided by the employer.
Skills for this role
Communication
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About Tide Cleaners
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