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As a Builtwell CSR, you will be the first face in relationship building for our valued customers. As you interact with the majority of our customers entering our Financial Centers, you will warmly welcome each one of them with an inviting smile while serving their transaction needs and having meaningful conversations to identify any additional opportunities to fulfill their full financial needs. **Job Duties and Primary Responsibilities** **:** CSR responsibilities include, but are not limited to the following: - Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service. - Run an inside or drive-through teller window by providing paying and receiving transaction services to customers with accuracy, efficiency, professionalism , and personality in a fast paced environment. - Demonstrate knowledge of available products and services in order to answer customer inquiries. - Balance cash items, teller over/short report, and other negotiable financial items while adhering to all branch cash control policies and procedures. - Answer the telephone in a friendly and professional manner with a positive attitude of helping the customer. - Demonstrate exceptional teamwork to ensure branch team goals and individual goals are exceeded. **Required Qualifications** - High school diploma or GED **Skills and Competencies** - Basic computer skills - Excellent communication skills - Stellar customer service skills - Ability to work with money transactions with high degree of accuracy - Ability to stand for extended periods of time and lift up to 25 pounds in coin or currency - Ability to learn and follow financial center operation and security procedures.
Salary estimate
$81,000 – $109,000/yr
Provided by the employer.
Skills for this role
CommunicationSecurity
Resume tips for Csr applicants
Lead with measurable achievements relevant to Csr (numbers, scope, impact).
Mirror the exact keywords from the Csr posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication, Security).
Keep it to one page for early-career, two pages for senior Csr candidates.
Interview preparation
Prepare concrete STAR-format stories that show Csr outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Csr problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Builtwell Bank
Builtwell Bank is actively hiring on Jobedly. Explore their open roles and what it's like to work there.