Credit Collection Specialist positions focus on delivering results in their domain. This page aggregates open Credit Collection Specialist roles and what employers typically expect.
**JOB TITLE:** **CREDIT & COLLECTIONS SPECIALIST** **PRIMARY FUNCTION:** Reporting to the Credit & Collections Manager, the Credit & Collections Specialist is responsible for building relationships with clients to bring accounts up to date. This role also serves as an auditor, minimizing bad debt risk and maximizing accounts receivable collections in a team and office environment. **PRIMARY DUTIES:** - Provide customer service and develop relationships with customers. Collect, Resolve, and Retain. - Conducts collection calls to collect in multiple accounts receivables - Maintains accurate files and electronic notes for each customer account - Works with team to organize and improve efficiency of the department - Support sales representatives by printing statements and invoices, and providing any needed information - Works with other departments and sales coordinators to provide information on customer needs - Assist in building reports and conducts weekly department calls - Provide support where needed within Credit & Collections department - Other duties as assigned by management **EDUCATION, KNOWLEDGE, COMPETENCIES & SKILLS REQUIRED:** - Must have a minimum of an associate degree with previous experience in customer service - Must be comfortable in contacting customers regarding payments - Must have effective business writing and professional communication - Must have effective customer service skills - Must be detail-oriented; able to maintain organization - Must have professional mannerism and ability to maintain confidentiality - Must have the ability to multitask, be spontaneous in desk duties, and prioritize job requests - Must have a strong work ethic with a team player attitude - Preferably have experience with Equipment Rental software - Preferably have a minimum of 2 years in recent Collections role, preferably in the Oil & Gas industry National Tank & Equipment is an Equal Opportunities Company.
Salary estimate
$72,000 – $98,000/yr
Provided by the employer.
Skills for this role
SalesCommunication
Resume tips for Credit Collection Specialist applicants
Lead with measurable achievements relevant to Credit Collection Specialist (numbers, scope, impact).
Mirror the exact keywords from the Credit Collection Specialist posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. GO, Customer Success, Sales, Account Management).
Keep it to one page for early-career, two pages for senior Credit Collection Specialist candidates.
Interview preparation
Prepare concrete STAR-format stories that show Credit Collection Specialist outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Credit Collection Specialist problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About 4-Horn Trench & Shoring
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