Creative Services Manager

### **Creative Services Manager - West Bend, Wisconsin** ### **Why Work at Delta Defense?** Because culture matters—and ours is legit. - Fast-paced, mission-driven, and genuinely fun - **#25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces** - Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024) - Inc. 5000 “Fastest Growing Private Companies” – **14 years in a row** Most importantly, your work here **actually matters.** You’ll help Americans protect themselves, their families, and their freedoms—every single day. **Creative Services Manager - Core Attributes:** - Guides brand vision, art direction, content strategy, and integrated campaigns that strengthen member engagement and customer experiences. - Uses AI-assisted creative tools and generative workflows to elevate creative quality, speed, and innovation. - Mentors designers and copywriters, sets standards, streamlines workflows, and partners across teams. **Creative Services Manager - Why this role matters to you:** Delta Defense is seeking an innovative and visionary **Creative Services Manager** to lead and evolve our in-house creative team, overseeing both graphic design and copywriting functions. This role shapes how the USCCA® and Delta Defense brands are expressed through compelling visual design, strategic messaging, and integrated storytelling across digital, print, video, and emerging media platforms. The ideal candidate is a creative leader and modern marketing technologist who blends strong art direction, content strategy, and team leadership with expertise in brand development, integrated campaigns, and emerging creative technologies—including **AI-assisted creative tools and generative workflows.** This leader will guide a multidisciplinary team of designers and copywriters in developing impactful brand experiences that strengthen member engagement, enhance customer experiences, and advance our marketing mission. As a champion of creativity, collaboration, and innovation, the Creative Services Manager will establish creative standards, mentor talent, optimize workflows, and partner cross-functionally with marketing, product, and leadership teams to deliver cohesive, high-performing campaigns that resonate with firearm owners nationwide. **Elevate your career with us and reap the rewards of your success!** - Competitive base salary and eligibility in company incentive bonus plan - 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually - Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD **Creative Services Manager - Essential Duties & Responsibilities:** **Creative Leadership & Brand Stewardship:** - Execute the creative evolution of the **USCCA® and Delta Defense brands**, providing strategic creative direction for major campaigns, product launches, member communications, and brand initiatives led by the Creative Director's vision and direction - Ensure alignment between visual design and written messaging across all marketing channels to deliver cohesive, compelling brand storytelling. - Translate strategic business goals into integrated creative solutions that connect brand, messaging, and customer experience. - Provide creative oversight and feedback on both design and copy deliverables to ensure consistency in brand standards, voice, tone, quality, and effectiveness. - Champion creativity and innovation while maintaining a strong focus on business objectives and measurable outcomes. **Creative Strategy & Innovation:** - Champion modern creative practices by leveraging emerging technologies, including AI-powered creative tools, generative workflows, and evolving content production methods. - Develop and maintain scalable creative standards, design systems, brand guidelines, and content frameworks to ensure consistency, efficiency, and quality across all creative outputs. - Identify opportunities to improve creative effectiveness, streamline product…