Creative Operations Manager

## Location: New York,New York,United States **POSITION SUMMARY:** Alice + Olivia is seeking a highly organized, proactive Manager, Creative Operations to support the day-to-day management of the Creative team and ensure projects move efficiently from brief through final delivery. This role will help create structure, visibility and accountability across creative initiatives while supporting a fast-paced, collaborative team environment. The Manager, Creative Operations will partner closely with the VP, Creative Operations and work cross-functionally with Marketing, E-Commerce, Social, Merchandising, Retail, Events and other business partners to manage timelines, coordinate workflows and keep projects moving seamlessly across the organization. The ideal candidate is an excellent communicator and detail-oriented project manager who understands creative production, thrives in a fast-paced environment and can balance multiple priorities while maintaining a solutions-oriented mindset. **RESPONSIBILITIES:** • Partner with the VP, Creative Operations to manage project flow across the Creative department, ensuring clear communication, transparency and accountability. • Maintain and update project timelines and workflows within Monday.com, providing real-time visibility into the status of creative requests. • Serve as a key liaison between Creative and cross-functional teams, including Marketing, E-Commerce, Social, Retail, Merchandising and Events. • Manage creative requests from intake through execution, ensuring briefs are complete, feedback is clearly communicated and projects are assigned appropriately. • Lead regular status meetings and provide clear project updates, milestone tracking and communication to internal teams and cross-functional partners. • Support resource planning and workload management by monitoring bandwidth, prioritizing projects and proactively identifying potential roadblocks. • Collaborate with designers, photographers, stylists, retouchers, studio teams, post-production partners and the DAM Manager to move projects from concept through final delivery, archiving and distribution. • Support pre-to-post production workflows, including shoot planning, calendar management, sample coordination, style-out preparation and asset organization. • Provide on-set and post-production support as needed, ensuring priority products are captured, retouching feedback is communicated and delivery timelines are met. • Support asset creation and delivery across brand touchpoints, including e-commerce, email, social media, paid media, editorial campaigns, fashion shows, events and wholesale/retail partner needs. • Identify opportunities to improve processes and drive efficiencies across the creative workflow. • Champion a collaborative environment that balances creative excellence with operational efficiency. **QUALIFICATIONS:** • 5+ years of experience in Creative Operations, Project Management, Production or a related field. • Experience working within a fashion, luxury, beauty or lifestyle brand strongly preferred. • Experience working within a studio production environment strongly preferred. • Exceptional organizational skills with strong attention to detail. • Outstanding written and verbal communication skills. • Ability to manage multiple projects simultaneously in a fast-paced environment with shifting priorities. • Experience using project management platforms such as Monday.com, Wrike or similar tools. • Strong problem-solving skills with the ability to anticipate needs and proactively remove roadblocks. • Ability to remain calm, flexible and solutions-oriented in high-pressure situations. • High emotional intelligence and the ability to work effectively with creative personalities and cross-functional partners. • Ability to prioritize according to business needs while maintaining accuracy and meeting deadlines. • Positive, collaborative mindset and passion for supporting creative teams. **PREFERRED QUALIFICATIONS:**…