Courtesy Patrol

Maintains a safe and secure environment for guests and employees by establishing and enforcing Cove Communities policies and procedures at our Cypress Lakes Village property. Reports to: Community Manager #### #### **Primary Duties & Responsibilities** - Assist the Community Manager with necessary support in order to keep Cypress Lakes Village a safe property for both guests and employees - Maintain a thorough knowledge of the property, units, activities, entertainment and amenities - Know the department managers and department functions and how they relate to each other - Exhibit friendly, courteous, helpful behavior always; be able to react calmly and professional -Specifically, when interacting with guest both on and off the property -A working knowledge of registered and non-registered guests -A continued knowledge of all Cove Communities staff and guest policies and how to enforce them. - Maintain a friendly and calm presence on property at all times - Familiar relationship with residents and guests - Supports and follows all Cove Communities policy at all times - All other duties as assigned #### **Required Skills/Abilities** - A passion for teamwork - Analytical & creative approach to problem solving - Excellent communication skills and ability to build effective long-term relationships with both guests and employees - Excellent organizational skills with a high level of accuracy #### **Education and Experience** - Minimum high school diploma or equivalent #### **Compensation:** $14 an hour **Physical Requirements** - Must be able to withstand long periods of time walking and/or standing **Living Our Core Values** Our Core Values are a way of life, not just empty promises. We’re searching for Team Members who: - Love what they do to make our guests’ dreams come true and shows it through delivering service excellence authentically. - Continually raise the bar by investing in their own personal development and looking for innovative ways to exceed our guests’ expectations. - Make every moment count, so our Team Members look forward to coming to work every day and our guests look forward to creating new memories on their return visits. - Consistently do the right thing for our Team Members and guests by keeping promises and delivering on commitments, building trust along the way. - Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued. **About Cove Communities** Cove Communities is well capitalized, progressive real estate company that acquires manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies with exciting upward mobility and remuneration for those Team Members that propel results.