Courtesy

**Job Purpose:** - The Courtesy Clerk at Hugo's Family Marketplace plays a crucial role in ensuring a positive shopping experience for customers by providing exceptional service, maintaining store cleanliness, and assisting with various tasks to support the efficient operation of the store. **Key Responsibilities:** - Bag groceries in accordance with store policy to ensure items are packed safely and efficiently. - Demonstrate the ability to lift up to 50 pounds as needed for bagging and carrying groceries. - Assist customers by carrying out groceries to their vehicles when requested. - Retrieve grocery carts from the parking lot, ensuring they are available for customer use and organized according to store policy. - Collaborate effectively in a team environment to maintain a smooth workflow and support fellow team members. - Maintain cleanliness and organization within the store to provide a welcoming environment for customers. - Provide friendly and courteous customer service, addressing customer needs and inquiries promptly. - Exhibit reliability and punctuality to ensure consistent coverage and support for store operations. - Communicate clearly and effectively with customers and team members to facilitate a positive shopping experience. - Demonstrate a willingness to learn new tasks and procedures to enhance service delivery. - Pay close attention to detail to ensure accuracy in all tasks and adherence to safety protocols. - Maintain physical stamina to stand for extended periods and perform tasks involving lifting and moving items. - Uphold safety awareness to prevent accidents and ensure a safe environment for customers and staff. **Benefits:** Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay. Full Time and Part Time - Employee Discount and Time & Half Holiday Pay. **Required Education:** - No formal education required - High school diploma or GED preferred **Required Experience:** - No specific experience required **Preferred Experience:** - Previous retail experience is a plus but not required **Required Skills and Abilities:** - Friendly customer service - Reliable and punctual - Strong communication skills - Team-oriented mindset - Willingness to learn and adapt - Attention to detail - Physical stamina for standing and lifting tasks - Safety awareness