Counter Sales Electrical

## **Counter Sales Representative-Customer Service-Electrical** **Toledo | Monday–Friday, 7:00am–4:00pm** ### A **steady** company. A **trusted** counter. **A place to build a career.** Since **1965**, Wolff Bros. Supply, Inc. has been a reliable partner to Ohio’s contractors, tradespeople, and builders. We’re family-owned, values-driven, and deeply rooted in the wholesale distribution industry—supporting **commercial, industrial, institutional, and residential customers** across HVAC, electrical, plumbing, lighting, and tools. When customers walk up to our counter, they’re not just buying parts—they’re counting on us. That’s where you come in. ## What This Role Is Really About As a **Counter Sales Representative**, you’re often the first face and voice of Wolff Bros. You move fast, think on your feet, and take pride in helping customers get what they need—accurately, efficiently, and with a positive attitude. - **Electrical knowledge and experience a must** You’ll balance customer service, sales, and hands-on warehouse support while working alongside a dependable team that looks out for one another. ## What You’ll Do - Deliver **friendly, fast, and accurate customer service** at the counter and cash window - Process payments, returns, credits, and will-call orders - Suggest, promote, and upsell products to support customer needs and branch sales - Stay informed on product lines, promotions, programs, and spiffs - Build pricing quotes by researching availability, delivery timelines, and vendor options - Provide post-sale support (follow-ups, troubleshooting, invoice questions) - Keep the counter, displays, and lobby areas stocked, organized, and professional - Assist with warehouse tasks as needed: receiving, stocking, shipping, inventory - Attend training opportunities at various Wolff Bros. branches - Follow all safety guidelines, SOPs, and company processes - Pitch in where needed—because that’s how teams work * * * ## What We’re Looking For - **Electrical knowledge and experience a must** - A **customer-first mindset** with a calm, can-do attitude - Someone who’s dependable, professional, and willing to go the extra mile - Previous sales experience **preferred** - Experience or knowledge of HVAC, plumbing, or electrical products is a **plus** - Comfortable multitasking on a computer while supporting customers - Ability to pass background and drug screening * * * ## Physical & Work Environment Expectations - Standing, walking, reaching, and frequent use of hands throughout the day - Occasional sitting, stooping, kneeling, climbing, or balancing - Regularly lifting up to **50 lbs**; occasionally up to **80 lbs** - Vision requirements include close, distance, color, and depth perception ## Why Wolff Bros? Because great companies are built by great people—and we invest in ours. - **Family-owned & operated since 1965** - **Stable schedule** – no nights, no weekends - **Weekly paychecks** - Paid training and ongoing development - Benefits: Medical, Dental, Vision - Company-paid Short-Term Disability & Life Insurance - **401(k) with company match** - Paid Time Off