Counter Sale Associate positions focus on delivering results in their domain. This page aggregates open Counter Sale Associate roles and what employers typically expect.
**Counter Sales Associate** Responsible for processing orders received by e-mail, telephone, or personally from customer or company employees, and entering NetSuite. Orders may include company-wide range of products, such as pipe, valves, and fittings. **Essential Functions** Individual must be able to perform the essential duties with or without reasonable accommodation. - Enter and maintain purchase orders, customer orders, procurement match, and trade discounts as needed. - Monitor both pro-active and customer driven expedition of material. - Maintain knowledge of current price levels of material. - Obtain price quotes from vendors for resale to customers. - Answer immediate and periodic requests from internal and external customers and branches pertaining to the sales functions, including warehouse errors, shortages, and damaged and wrong material. - Transfer or remove excess and/or dead stock from branches. - Handle confidential information related to product and resale costs. - Unload material, tools, and equipment from vendor trucks; inspect material for minimum RK Supply quality requirements. - Maintain site inventory by assisting in inventory audits. - Stock and transfer material, tools, and equipment to appropriate shelf, bin, rack, or pipe bundle. - Mark material with correct identifying information. - Assemble customer orders from stock and package orders in boxes and pallets as per customer requirements. - Pull orders for delivery and stock-to-stock transfer; load onto correct truck or transfer to packing area using a forklift. - Prepare documentation to accompany outbound shipments and deliveries. - Enter appropriate inventory (incoming and outgoing) information into NetSuite, as needed. - Maintain warehouse cleanliness in compliance with OSHA and RK Supply safety policies. - Perform other departmental duties or projects as assigned. - Take reasonable care for the safety and health of yourself and others, report workplace hazards, injuries, or illness immediately. - Report for work daily and punctually and avoid unnotified and/or unjustified absenteeism and lateness. **Qualifications** Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. - High school diploma or a GED (General Education Degree). - Two years of warehouse experience, either with RK Supply or with a similar work environment. - Thorough knowledge of material and products offered by RK Supply; general knowledge of pricing for PVF materials. - Ability to learn RK Supply specific software and scanning; ability to become certified on and adequately operate forklift trucks, overhead cranes, and another warehouse equipment. - Strong working knowledge of Microsoft Excel. - Customer service; strong reasoning, math and analytical skills, organizational and time management; ability to establish working rapport with local management, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills. **Additional Qualifications**: - Must have the ability to provide documentation verifying legal work status. - Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. - Ability to understand and comply with RK Supply guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. **Working Conditions:** Inside and Outside and some travel involved. Ability to relocate up to 50 pounds. ***Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.***