Coordinator, Sales & Education

Farmacy is seeking a highly organized, detail-oriented, and proactive Sales & Education Coordinator to support our growing retail business and education function. This role will serve as a key operational partner to the Sales and Education teams, helping drive flawless execution across retailer management, product launches, training initiatives, and business reporting. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and has a passion for beauty, retail, and consumer engagement. This role offers broad exposure to commercial strategy, account management, retail operations, field education, and cross-functional brand initiatives. **KEY RESPONSIBILITIES:** **Sales & Account Support** - Support the Director in the day-to-day management of Sephora, Ulta, and key retail accounts. - Assist with order management, tracking, and issue resolution to ensure timely and accurate fulfillment. - Maintain retailer portals and systems, ensuring product, pricing, assortment, promotional, and merchandising information remains accurate and up to date. - Coordinate new product launch execution, including item setup, retailer assets, timelines, samples, and launch readiness activities. - Prepare materials for retailer meetings, including sell-in presentations, business reviews, reporting, product samples, and meeting recaps. - Support assortment updates, promotional submissions, retailer requests, and cross-functional follow-up actions. **Education & Training Support** - Partner closely with the Education Lead to coordinate retailer and field education programs. - Manage logistics for training initiatives, including scheduling, attendee tracking, training materials, gratis, product shipments, samples, and merchandising support. - Assist in updating and distributing training materials, educational assets, product information, and retailer communications. - Coordinate virtual and in-person training sessions, webinars, and field education events. - Assist with retail event coordination and in-store activation support. **Reporting & Business Analytics** - Pull and maintain weekly, monthly, and ad hoc reporting related to sales performance, inventory, forecasts, retailer scorecards, and promotional results. - Support business reviews and retailer planning meetings through data collection and analysis. - Monitor key business metrics and identify trends, opportunities, and potential risks. - Assist with forecast tracking and inventory management reporting. - 1+ years of experience in sales support, account management, retail operations, education, marketing, or related functions within beauty, consumer goods, or retail industries. - Strong organizational and project management skills with exceptional attention to detail. - Excellent communication and interpersonal skills. - Advanced proficiency in Microsoft Excel, PowerPoint, and Google Workspace. - Comfortable analyzing data and generating business insights from reports. - Ability to manage multiple priorities and meet deadlines in a fast-paced environment. - Collaborative team player with a proactive, solutions-oriented mindset. - Passion for beauty, skincare, retail, and consumer experiences. - Able to commute to the NYC office a minimum of 2 days per week. - Available for various weekend and evening events on a scheduled, ad hoc basis. - Authorized to work in the United States without the need for current or future sponsorship. Immigration sponsorship is not available for this role. This is a non-exempt, hourly role. - 15 days PTO + 5 sick/personal days per year - 16 annual Company holidays - Health insurance, Dental insurance, Vision insurance - Life insurance ($25,000 policy, free to employees) - Commuter benefits (Transit + Parking FSA) - Health care FSA - Dependent care FSA - 401(k) retirement savings plan, with up to 4.0% company match with no vesting period (after 6 month eligibility waiting period) - 16-weeks 100% paid parental leave for…