Coordinator of Community Services

The Coordinator of Community Services (CCS) ensures quality service delivery and coordinates services for individuals with intellectual and developmental disabilities. The CCS performs job duties per the agency's Case Management mission, vision, and philosophy. ESSENTIAL FUNCTIONS - Accept all participant assignments and fulfill responsibilities to assigned participants in accordance with the participant's needs, current standards of practice, and regulatory requirements. - Develop and implement individual person-centered plans through comprehensive assessments with the individual, family, other agencies involved, schools, program staff, and/or evaluation professionals. - Coordinate services for eligible individuals as outlined in the Coordinator of Community Services COMAR, the DDA Scope of Service, and in the Optimal Case Management Inc. Plan of Service. - Participate in the development and execution of Individual Waiting list Service, Transition Service, Current Request Services, and plans as an active member of an interdisciplinary team. - Intervene when services are needed in times of crisis and/or outside regular hours work schedules. - Serve as an advocate for each individual’s well-being, human and legal rights, and in the individual’s best interest at all times. - Perform additional resource coordination duties such as referral and intake processes when assigned. - Perform duties with professionalism, compassion, and respect for the inherent dignity, worth, and uniqueness of every individual, unrestricted by consideration of social or economic status, personal attributes, or the nature of health problems. - Execute duties and represent Optimal efficiently, cooperatively, and ethically. - Execute procedures outlined in the Optimal Case Management Inc. Policy and Procedure Manual. - Comply with Optimal and DDA compliance measures pertaining to participants and their services. - Comply with Optimal Personnel Record Policy, including updating applicable licenses, health screenings, and CPR/FA certification. - Comply with the Optimal Equipment Policy, and do not share usernames and/or passwords with or give anyone access. - Comply with the provisions of State, local, and Federal laws, regulations, ordinances, requirements, and codes that apply to the performance of services to be rendered. - Comply with federal, state, and local laws by not discriminating against anyone based on race, color, national origin, age, sex, sexual orientation, religion, disability, or any other protected basis. REQUIRED EDUCATION AND EXPERIENCE - Possess a baccalaureate or graduate degree in social work or another health or human services field. - Complete a supervised field experience in case management, behavioral health, or vocational rehabilitation as part of the degree or states’ recognition requirements for permitting legally authorized practice, or two (2) years of full-time equivalent experience providing direct clinical care to the consumer ## PREFERRED EDUCATION AND EXPERIENCE - Coordinating services for people in Medicaid and/or waiver programs - Coordinating services for people with intellectual disabilities/developmental disabilities (ID/DD) - Social Service intake and referral services - Coordinate services for eligible individuals as outlined in the Coordinator of Community Services COMAR, the DDA Scope of Service - Demonstrated skills and knowledge in: - Monitoring the provision of services to participants - Allied service delivery systems, including Medicaid, mental health, substance abuse, social services, juvenile justice, vocational rehabilitation, and corrections - Regulations governing services for participants COMPETENCIES - Communicate using professional written and oral communication skills. - Respond to calls, emails, or other participant concerns within 24 hours, Monday through Friday. - Submit required and supporting documentation in the authorized EHR within 24 hours of rendering billable services. - Bill a minimum…