Conversion Manager (Thai-speaking)

**About the Team** We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We’re looking for a proactive and strategic **Conversion Manager (English & Thai Speaker)** who’s ready to do more than just scan LinkedIn. You’ll uncover hidden talent, build outstanding sourcing pipelines, and turn data-driven insights into high-quality hires — all while keeping speed, precision, and candidate experience at the core. ### Tasks: - Conduct welcome calls to newly registered clients and introduce them to the platform - Guide clients through key platform features, helping them take meaningful first steps toward activation - Drive client conversion by proactively engaging users and moving them toward becoming active on the platform - Inform clients about platform updates, new features, or important changes - Address initial client questions and provide clear, helpful guidance - Maintain accurate records of client interactions and follow-up actions - Collaborate with internal teams to share client feedback and improve the onboarding experience ### Requirements: - Fluent in Thai and Spanish — both written and spoken - Strong communication and interpersonal skills, with confidence in phone-based client interactions - Customer-oriented mindset with the ability to build rapport quickly - Prior experience in a conversion, retention, or client success role - Background in fintech, trading platforms, or digital products - Familiarity with CRM tools and client outreach workflows - ### We offer: - Full-time remote work model (Service Provider or External vendor contract). - Competitive remuneration. - Performance-based bonuses. - Training and development opportunities. - Friendly, enjoyable, and positive environment. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. **Join us today, and let's shape the future of fintech together!** *Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.* #LI-LR1