Content Specialist positions focus on delivering results in their domain. This page aggregates open Content Specialist roles and what employers typically expect.
Welcome to Fi. We’re a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning. The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together. Fi is looking for a Content Specialist! Fi's Customer Success org runs on knowledge, and we need someone to own it. You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually useful. You'll work closely with Product, Engineering, Legal, and Ops to keep support content in lockstep with a product that's moving fast, and you'll be the person CX leans on when something needs to be documented right.
Salary estimate
$68,000 – $92,000/yr
Provided by the employer.
Skills for this role
Customer SuccessCommunication
Resume tips for Content Specialist applicants
Lead with measurable achievements relevant to Content Specialist (numbers, scope, impact).
Mirror the exact keywords from the Content Specialist posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication, Leadership).
Keep it to one page for early-career, two pages for senior Content Specialist candidates.
Interview preparation
Prepare concrete STAR-format stories that show Content Specialist outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Content Specialist problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About fi
fi is actively hiring on Jobedly. Explore their open roles and what it's like to work there.