Content and Engagement Specialist

**Hello, we’re** [**Metro**](https://www.oregonmetro.gov/)**!** Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow. The Planning, Development and Research department is looking for a Content and Engagement Specialist to develop engaging and relevant content that builds interest in regional policies, long-term plans and investments related to land use, transportation, housing, community development, arts and culture. The content and engagement specialist will join a team of five other communications and engagement specialists who work across the department’s many projects and programs. **As the** **Content and Engagement Specialist** **you will** - Implement content and storytelling strategies across multiple projects and initiatives that demonstrate the interconnectivity of the issues and elevate a diversity of voices in policy design. - Identify storytelling and content ideas that resonate with a variety of audiences to support public dialogue about regional policies and investments. - Create, manage, and optimize content for various platforms and channels (website, social media, newsletters, and informational materials), including managing day-to-day content creation, publishing, and analytics tracking and reporting. - Distill technical and complex information into relatable, engaging and plain language content. - Concurrently project manage communications for multiple projects and meet deadlines. - Coordinate with multidisciplinary teams that include communications, public involvement, planning, program, and technical staff. - Engage directly with community based organizations, industry representatives, public agencies, and members of the public, especially those historically marginalized, to source, coordinate and collaborate on communications efforts. - Deliver timely support for communications materials and channels, including proofreading, and website updates, to ensure accuracy and consistency across platforms. **Attributes for success** - Passionate and/or curious about public involvement in local policy-making, planning and public investments with an interest in motivating civic engagement through effective communications and relationships. - Excellent communication skills, both verbal and written, including the ability to make connections across differences, build rapport, understand what motivates people, and communicate in a way that connects with diverse motivations. - Strong writer and editor with knowledge of the structure of the English language, rules of composition and grammar, and ability to write plainly and succinctly. - Demonstrated success engaging audiences through online communications platforms including websites, e-newsletters, social media and content management systems. - Comfort using design and content editing software, graphics and video. - Self-motivated to produce high-quality work in a timely fashion. - Comfortable providing and receiving edits and feedback. - Outstanding interpersonal skills and enjoys connecting with agency partners and community members in-person at events and meetings across the greater Portland region. **DIVERSITY AND INCLUSION** At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community. [Learn more about Metro’s Diversity Action Plan](https://www.oregonmetro.gov/diversity-action-plan) **TO QUALIFY** We will consider any combination of relevant work experience, volunteering, education,…