Computer Skills Trainer

## Description **SUMMARY OF POSITION** The Computer Skills Trainer assists the general population, including people with disabilities or other barriers to employment, with digital skills and/or workforce readiness instruction through various delivery methods. The Trainer is expected to be courteous and professional while upholding the core Goodwill values of -Empowerment, Public Trust, Respect, Innovation, Quality, and Safety. **ESSENTIAL RESPONSIBILITIES AND DUTIES** - Assess current participant skill levels and compare them with the standard. Apply principles of classroom management and various teaching styles to increase participants’ skill levels and competence. Create and update training materials to ensure the teaching of best practices. Conduct workshops and teach computer skills in a group or individual setting. Maintain proper functioning of all hardware devices. - Create an environment that enables all individuals to contribute to their fullest potential. Identify and implement innovative methods and adapt materials to meet the needs of and deliver services to diverse or unique populations. Guide and boost participants’ confidence while encouraging healthy classroom behavior and maintaining an orderly environment. Evaluate and track participants’ progress and promptly enter data. - Collaborate with Career Coaches on program activities. Seek additional training courses to advance personal technical skills. - Contribute to the fulfillment of department and agency objectives and goals. Embrace the agency’s core values in the spirit in which the agency operates at work and in the community. Comply with all department and agency policies, procedures, and regulations. Adhere to and enforce safety and loss prevention procedures to prevent injury to personnel and damage to property, equipment, and inventory. - Perform other duties as assigned. **KNOWLEDGE, SKILLS, AND ABILITIES** - High school diploma or equivalent and three years related experience OR Associate degree and one year related experience - Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook). - Ability to plan, organize, work effectively, and meet deadlines. - Able to communicate effectively with a diverse customer base to provide prompt and courteous service. - Pass a pre-employment background check and drug/alcohol screen. - Willing to work flexible hours, including some evenings and Saturdays. - Ability to travel to outlying Job Connection Centers, as needed. **PREFERRED QUALIFICATIONS** - Bachelor’s degree in education or a related field. - Experience in working with people with disabilities and disadvantaged conditions. - Bilingual (English and Spanish speaking) **PHYSICAL FUNCTIONS** - Primarily works in an office setting - Stand for extended period of time **** ***Goodwill Industries of South Texas Inc. is an EO employer M/F/Vets/Disabled and other protected categories.***