Compliance Administrator

## Company Description **Extraordinary opportunity. Exceptional experience.** Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders. We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. **Trucordia Values** 1. We actively, genuinely **CARE** about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with. 2. We **COLLABORATE** continuously because, together, we are more powerful and make amazing things happen for our clients and company. 3. We **LEAD** with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”? 4. We are **RESULT-ORIENTED**, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve. 5. We **CELEBRATE** both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. ## Job Description As a compliance administrator you will work hand in hand with AIP's, Agent, and Account Managers to properly handle compliance paperwork and submissions. Please see the day to day duties: - Handles task requests and inquiries in a timely and courteous manner. - Communicates contract language in terms callers will understand. - Maintain customers’ account details in our management system. - Communicates with customers on account changes. - Completes specific projects relating to customers’ requests. - Assists other departments in handling customer needs. - Ability to discuss billing and provide accounting assistance to customers. - Adhere to company policies and procedures. - As a compliance administrator you will work hand in hand with AIP's, Agent, and Account Managers to properly handle compliance paperwork and submissions. - All other duties as assigned. ## Qualifications - High School Diploma, or equivalent, required. Relevant associate’s degree highly preferred. - Excellent judgment and critical thinking skills - Exceptional telephone etiquette and communication skills. - Strong follow through and organizational skills. - Adaptable to a quick pace with advanced time management skills. - Possess strong people skills and highly service oriented. - Must work well in a multi-task, team-focused environment, and independently. - General computer knowledge, able to work in Microsoft office products, and ability to learn multiple software programs. ## Additional Information **Please see our company Benefits:** - Medical, Dental, Vision - Life Insurance and AD&D - FSA / HSA - Accident - Critical Illness - Hospital Indemnity - Supplemental Health Insurance - EAP - Pet Insurance - 11 Paid Holidays - Flexible PTO - 401K *Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview pro…