Complaints Manager

zopa · London

Full-timeComplaintsTechnology$81,000–$109,000/yr

About the Complaint Manager role

Complaint Manager positions focus on delivering results in their domain. This page aggregates open Complaint Manager roles and what employers typically expect.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

Salary estimate

$81,000 – $109,000/yr

Provided by the employer.

Resume tips for Complaint Manager applicants

Lead with measurable achievements relevant to Complaint Manager (numbers, scope, impact).
Mirror the exact keywords from the Complaint Manager posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names.
Keep it to one page for early-career, two pages for senior Complaint Manager candidates.