Community Wellness Coordinator

At Resource Center, we are dedicated to empowering the LGBTQIA+ community and all people living with HIV/AIDS. We are committed to healing and transforming our community, with the goal of achieving recognition and equal rights for all LGBTQIA+ people. An organization that started in 1983 as a grassroots service for people with HIV/AIDS has grown into a trusted provider of LGBTQIA+ services in a safe, affirming environment. **Reports to: Director of Mental Healthcare** **Position Overview:** The Community Wellness Coordinator provides administrative and client-facing support for the Community Wellness Program. This position serves as a main point of contact for program participants, ensuring a welcoming, affirming, and professional environment. The position works in collaboration with the Community Wellness team, and its role is central to managing scheduling, registrations, and day-to-day operations that enable the successful delivery of wellness programs, events, and support services. **Job Duties and Responsibilities:** - Serve as the primary point of contact for visitors, participants, and community partners - Monitor and respond to the Community Wellness email, maintaining clear and timely communication with participants, partners, and internal staff - Ensure front office coverage during core program hours - Registration, check-in, and follow-up for workshops, events, and support groups - Manage calendars for program spaces, workshops, and shared rooms - Print and distribute QR codes to track volunteer check-ins, registration, and engagement - Support event logistics, such as room setup, AV coordination, material preparation, and hospitality - Maintain records of participant attendance and engagement in collaboration with staff. - Support data entry, reporting, and documentation required for grants and funders - Maintain confidentiality and compliance with HIPAA and organizational policies - Collaborate closely with the Community Wellness team to ensure seamless program operations and administrative support - Work with Engagement Specialists to collaborate with Marketing to promote programming and increase community awareness and participation - Use data and community input to refine programming and respond to evolving needs - Monitor and order supplies for the Community Wellness Program - Maintain inventory of office and program materials, aligning with monthly budgets - Reconcile credit card charges and receipts, ensuring accuracy, proper documentation, and timely reporting - Maintain financial records in compliance with organizational policies and grant requirements **Job Requirements and Qualifications:** - Associate’s degree or equivalent experience preferred - Two years of administrative, office, or front desk experience, ideally in a healthcare, nonprofit, or community services setting. - Ability to work effectively with LGBTQIA+ individuals, communities of color, older adults, and diverse populations. - Strong organizational skills with attention to detail and ability to manage multiple tasks. - Excellent written, verbal, and interpersonal communication skills. - Proficiency in Microsoft Office, scheduling software systems, and Eventbrite preferred.