Community Relations Specialist

**Community Relations Specialist** At Pavlov Media, we’re on a mission to create something extraordinary. We’re passionate about delivering a far superior internet experience to the communities we serve, powered by cutting-edge fiber technology. But it’s not just about speed and reliability—at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich lives. If you’re looking to be part of a team that’s making a real impact, Pavlov Media is the place for you. **Job Description:** The **Community Relations Specialist** is a market‑facing, field‑based role responsible for growing Pavlov Media’s brand presence and driving service adoption across the Atlanta metro area and broader Georgia footprint. This role serves as an on‑the‑ground ambassador, building relationships with communities, properties, and partners while supporting densification and growth within existing service areas. Working closely with regional community engagement and marketing partners, this position ensures consistent brand representation, coordinates outreach and events, and provides market insight to help expand Pavlov’s footprint. Travel throughout Georgia is a regular component of this role. ***Two remote roles; one based in Phoenix, AZ, and one based in Dallas, TX.****Candidates must have working knowledge of the respective markets to be considered for this opportunity.* **Key Responsibilities** *Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.* **Community & Market Engagement** - Serve as Pavlov Media’s local brand ambassador across Atlanta and Georgia markets - Plan and attend community events, resident outreach, and engagement activities - Build relationships with property managers, HOAs, and community leaders - Represent Pavlov at meetings, expos, and networking events **Densification & Growth Support** - Support densification strategies to increase subscriber adoption in existing MDUs - Identify under‑penetrated opportunities within current markets - Partner with Account Managers and Field teams to align outreach with service readiness - Track outreach activity and market feedback in CRM tools **Brand & Cross‑Functional Alignment** - Ensure consistent, on‑brand messaging across all community touchpoints - Collaborate with marketing to deploy campaigns and collateral locally - Communicate community feedback and concerns to internal teams - Conduct site visits to support ongoing relationships and outreach **Qualifications** - 2–3 years of experience in community relations, marketing, account management, or related field - Telecommunications, fiber, or MDU experience preferred - Strong relationship‑building and public‑facing communication skills - Comfortable operating autonomously in a field‑based role - Proficiency with CRM tools and Microsoft Office / Google Drive - Valid driver’s license; ability to travel regularly (25–40%) **Physical Requirements** *The successful candidate will be able to perform the following with or without reasonable accommodation:* - Regular car travel throughout Georgia markets - Ability to stand and engage at events for extended periods - Ability to lift up to 25 lbs **Compensation & Benefits:** The base salary range for this role is $60,000–$72,000 annually, plus potential bonus eligibility. *Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience. Pavlov Media is committed to complying with the Equal Pay Act and places a strong emphasis on internal equity when determining compensation. Final pay will be determined based on the candidate’s skills, experience, and alignment with our internal equity standards, ensuring fairness and consistency across the organization. The salary banding for this role also allows roo…