Community Office Manager/Berwick - Main Office

Join First Keystone Community Bank as a Full-Time Community Office Manager in Berwick, PA, and become a vital part of our friendly, customer service-oriented team with a proud tradition of over 165 years of serving our local community. This onsite role offers you the chance to engage directly with our community, building lasting relationships while solving customer challenges. Embrace the opportunity to lead a dedicated team, drive community initiatives, and foster a culture where problem-solving is at the forefront. As a Community Office Manager at First Keystone Community Bank, your daily expectations will revolve around ensuring exceptional customer experience and operational excellence. You will oversee daily branch activities, ensuring team members are aligned with our customer-focused mission. Engaging with customers, you will identify their needs and provide tailored banking solutions. You will be responsible for leading and mentoring your team, fostering a supportive environment that emphasizes problem-solving and empathy. To excel as a Community Office Manager at First Keystone Community Bank, you will need a blend of leadership, communication, and problem-solving skills. A minimum of five years' experience in a related position is essential, showcasing your capability in managing a team and fostering strong customer relationships. Familiarity with banking software and customer relationship management tools is important to ensure efficient operations and enhance customer service. You should possess strong analytical skills to assess branch performance and identify areas for improvement. Effective communication is crucial, as you will interact with customers and staff daily, requiring you to convey information clearly and empathetically. Additionally, your ability to stay organized and manage multiple tasks will support your team's success in a fast-paced environment. A passion for community engagement and a customer-first mindset will further enrich your contributions to our mission at First Keystone Community Bank. First Keystone Community Bank offers competitive pay rates, paid holidays and vacation, 401k, educational benefits, and career growth opportunities! First Keystone Community Bank is an Equal Opportunity Employer.