Community Center Attendant

## Overview Available shifts: Weekdays Opening 5AM to 1PM, Midday 10AM-4PM, Closing 2:30PM-10:30pm, Peak 4PM-8PM Weekends Opening 6:30AM-2:30PM, Midday 10AM-4PM, Closing 2:30PM-10:30PM, Peak 9AM-1PM ## Description **About the Role** Join our Team! The City of Kentwood is seeking **Community Center Attendants** to support daily operations at our Community Center. In this role, you’ll serve as the first point of contact for members and guests while helping ensure a welcoming, efficient, and well-organized facility. This position plays a key role in customer service, facility operations, and food and beverage service. From assisting with memberships and registrations to preparing food and maintaining clean, safe spaces, you’ll help create a positive experience for everyone who visits. * * * ## **What You’ll Do** - Greet members, guests, and visitors in a friendly and professional manner - Answer phone calls and provide information on memberships, programs, and facility use - Assist with memberships, registrations, admissions, reservations, and retail transactions - Operate point-of-sale and registration systems accurately and efficiently - Prepare and serve food and beverages, including coffee, smoothies, and alcoholic beverages - Verify memberships and facility access using electronic systems - Maintain cleanliness and organization of front desk, bistro, dining, and public areas - Handle cash transactions and balance drawers in accordance with procedures - Monitor inventory, restock supplies, and assist with deliveries - Maintain accurate records, logs, and reports - Respond to customer concerns and escalate issues when needed - Follow safety, sanitation, and operational policies and procedures - Assist with emergency response situations as needed Every shift you work helps create a safe, welcoming, and enjoyable experience for our community! * * * ## **About You** You’re friendly, reliable, and enjoy working in a fast-paced, customer-focused environment. You’re comfortable multitasking, providing excellent service, and contributing to a team that keeps operations running smoothly. **Minimum Requirements:** - High school diploma or GED - Two years of customer service, food service, hospitality, recreation, retail, or related experience (or equivalent combination of education and experience) - CPR, AED, and First Aid certification (or ability to obtain within 6 months) - MLCC-approved alcohol server training (TIPS, ServSafe Alcohol, or equivalent) within 90 days of hire - Strong communication and interpersonal skills - Ability to multitask and stay organized in a dynamic environment - Basic computer and cash handling skills For more details about responsibilities and qualifications, **[view the full job description here](https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:da42f6e1-b552-4b05-a5e7-9d9b8419ec89)**. * * * **Pay & Perks** - Hourly pay range: **$18.00 - $20.00** - Employee Assistance Program - Discounts on City recreation programs - Free CPR training opportunities for eligible employees - Opportunities for continued involvement in seasonal and recreation programming * * * **Why join the Kentwood Parks and Recreation team:** The [Kentwood Parks and Recreation Department](https://kentwood.us/city_services/city_departments/parks_and_recreation/index.php) enriches the lives of community members through recreational classes, programs, and activities. As well as providing green spaces, a community farmers market, community events, and very soon, a Community Center. Within Kentwood’s 21 square miles, Parks and Recreation oversees: - 15 parks covering more than 300 acres - 13+ miles of non-motorized trails - Splashpads, pickleball courts, playgrounds, and gathering spaces - Variety of rental facilities available - 1000+ recreation programs and community events each year * * * ## **Apply Today** Ready to make an impact in your community? Apply now to join our team as a **Community Center Attendant**. Applications will be reviewed a…