Communications Operations Associate

**Firm Description** Founded in 2001, Partners Capital is a Global Investment Office acting for distinguished endowments and foundations, senior investment professionals and prominent families across the globe. With $77B+ in assets under management,[1] the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes. Clients include Syracuse University, Sesame Workshop, INSEAD Business School, New York’s Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, family offices around the world, and senior executives from leading global investment firms. The firm employs more than 400 people across its eleven offices located in Boston, London, Abu Dhabi, Dallas, Dubai, Hong Kong, New York, Paris, San Francisco, Singapore, and Zürich. Partners Capital is diverse and inclusive, in people and in thought. Our meritocracy is enabled by fostering a truly inclusive and collaborative culture. We are proud to be an equal opportunity employer where diverse perspectives, backgrounds and experiences are valued. **Position Description** The Communications Operations Associate is the operational backbone of our integrated Communications & Marketing Team. This role owns the full lifecycle of inbound communications and marketing requests while maintaining the systems, dashboards, and documentation that keep the team running efficiently. This role will partner closely with the Global Head of Communications on initiatives focused on improving operational efficiency, enhancing processes, and leveraging technology to help scale and optimize the Communications & Marketing function. This is a high-volume, process-driven role ideal for someone who thrives on structure, takes pride in accuracy, and builds credibility through reliable follow-through. The successful candidate will bring sharp organizational skills, sound judgment in applying scope and compliance policies, and the communication skills to manage stakeholder expectations with professionalism and consistency. This role offers broad exposure across the firm and a clear path to deepening expertise in communications and marketing operations within a global business environment. **Project Management** - Serve as the primary point of contact for team project management and facilitate inbound requests to confirm receipt and set clear expectations with requestors promptly - Track accurate status records for all open requests in Notion; build and manage dashboards that provide visibility into request volume and key KPIs for reporting - Anticipate operational bottlenecks and identify potential solutions to drive efficiency - Optimize marketing tech stack (including DealCloud Dispatch) and track campaign performance - Maintain project timelines, templates, recaps, and reporting dashboards (monthly, quarterly, and annual) **Execution and Delivery** - Support website (WordPress) maintenance and overall coordination with digital vendors - Execute email campaigns via DealCloud Dispatch and event management using platforms such as Cvent - Review requests and final deliverables to ensure compliance with local jurisdictions; coordinate with Compliance on reviews and RedOak submission management - Support vendor and subscription management, including contract tracking, invoicing, renewals, and related coordinator - Monitor and identify opportunities to onboard new solutions, processes, or expanded tool capabilities to drive efficiency **Stakeholder Communication & Administrative Support** - Partner closely with the Global Head of Communications to support and manage priorities, team operations, and tracking key business initiatives - Coordinate meetings, scheduling, and follow-up; support other needs across the team as necessary - Own and maintain the firmwide Communications resources SharePoint repository - Provi…