Communications Manager

**About this Opportunity** Join the City of Hillsboro as our next Communications Manager and help shape how one of Oregon's fastest growing and most diverse communities connects with residents, employees, elected officials, and stakeholders. This is a unique opportunity to lead a high-performing communications team, serve as a trusted advisor to executive leadership, and drive strategic initiatives that strengthen public trust, advance organizational priorities, and ensure community members receive timely, accessible, and meaningful information. **Position Overview** The Communications Manager leads the City's Communications Team within the City Manager's Office and reports to an Assistant City Manager. This role provides strategic leadership and direction for a talented team of 14, responsible for website management, bilingual and multilingual communications, digital and video media, graphic design, publications, media relations, public information, internal communications, emergency communications, and department-based communications support. The Communications Manager plays a central role in helping Hillsboro communicate proactively, share accurate and timely information, increase awareness of City services and priorities, and strengthen public confidence by reaching residents through clear, accessible, and trusted communications. **Who You Will Be Leading** The Communications Team is a highly collaborative group made up of a centralized communication team, and experienced Public Information Officers (PIOs) embedded within several key departments, including Library, Parks & Recreation, Economic & Community Development, Water, and Public Works. The centralized team supports website management, bilingual and multilingual communications, digital and video media, graphic design, publications, media relations, public information, internal communications, emergency communications, and department-based communications support. This includes the City Manager’s Office and internal service departments, including Human Resources, Information Services, Finance, and other Citywide functions. The PIOs are closely aligned with department directors and serve as trusted communications partners to their departments. The Communications Manager plays a critical role in ensuring communications efforts are strategically aligned, consistent, and effective across the organization while empowering team members to lead within their areas of expertise. While the PIOs for the Police and Fire & Rescue departments are not part of the Communications Team’s reporting structure, the Communications Manager works closely with these departments to ensure coordinated Citywide communications, emergency communications, media relations, and public information efforts. **Serving a Diverse Community** Hillsboro's commitment to diversity, equity, inclusion, and belonging is reflected in its communications. The City strives to provide accessible, culturally responsive information that reaches community members across languages, backgrounds, abilities, and lived experiences. The Communications Manager will help advance bilingual and multilingual communications strategies, strengthen Spanish-language communications, identify priority community information needs, and develop practical approaches that improve access to City services and information for residents who rely on languages other than English. **Key Responsibilities & Core Competencies** The Communications Manager will provide strategy, structure, clarity, analysis, and refinement of communications policies, processes, standards, and workflows. The position will help the team continue building a positive, creative, inclusive, and service-oriented culture where people do excellent work, support one another, bring fresh ideas forward, and find appropriate moments for humor and connection in a highly dynamic organization. The role requires a leader who can set direction in alignment with City priorities and leader…