Commercial Account Manager

Responsive recruiter **Benefits:** - Health insurance - Profit sharing - Training & development - Vision insurance - 401(k) matching - Company car - Dental insurance Build Relationships. Create Partnerships. Be the First Call When Disaster Happens. At **SERVPRO Team Toft**, we help businesses recover when unexpected events occur. Whether it’s a water loss, fire, storm damage, or other emergency situation, we are there when our customers need us most. We are seeking a **Commercial Account Manager** who is passionate about building relationships, creating partnerships, and growing commercial business opportunities. This role is about more than sales—it’s about becoming a trusted resource for businesses before a disaster happens and the partner they rely on when it does. The ideal candidate is a relationship-driven professional who enjoys networking, meeting with business leaders, presenting solutions, and developing long-term partnerships that create value for both the customer and SERVPRO Team Toft. What You'll Do Build & Manage Commercial Relationships - Develop and maintain strong relationships with commercial property owners, facility managers, property managers, insurance professionals, and community partners. - Become a trusted advisor by educating clients on restoration services, emergency response planning, and disaster preparedness. - Conduct regular client visits to strengthen relationships and identify opportunities. - Represent SERVPRO Team Toft at networking events, industry meetings, and community functions. Develop New Business Opportunities - Identify and pursue new commercial restoration opportunities related to water, fire, storm, and emergency response services. - Build a pipeline of potential commercial clients and referral partners. - Prospect, network, and create connections with businesses throughout the market. - Respond quickly and professionally to opportunities when losses occur. - Collaborate with operations teams to support successful customer outcomes. Present & Communicate - Deliver professional presentations to businesses, organizations, and community groups. - Clearly communicate SERVPRO’s capabilities, services, and value. - Customize presentations and conversations based on customer needs. - Build confidence and trust with decision-makers at all levels. Partner With Internal Teams - Work closely with Restoration, Reconstruction, Estimating, and Leadership teams. - Communicate customer expectations and opportunities effectively. - Support an exceptional customer experience from relationship development through project completion. What We're Looking For - Experience in B2B sales, account management, business development, or relationship-based sales. - Strong ability to build and maintain professional relationships. - Excellent presentation, communication, and interpersonal skills. - Comfortable meeting with business owners, executives, and decision-makers. - Ability to identify opportunities and turn relationships into business growth. - Strong organization, follow-through, and time management skills. - Self-motivated with the ability to work independently. - Valid driver's license with an acceptable driving record. Preferred Qualifications - Experience in restoration, construction, insurance, property management, or facility services. - Experience managing commercial accounts or referral partnerships. - Experience with CRM systems and sales tracking tools. - Knowledge of water, fire, storm, and property damage restoration. The Right Person Will Demonstrate - Strong relationship-building skills - Confidence and professionalism when presenting - Ability to create trust and credibility with clients - Strong communication and listening skills - Persistence and accountability - A proactive approach to finding opportunities - A genuine desire to help businesses protect their people and property Career Growth SERVPRO Team Toft is a growing organization committed to developing our people. This role pro…