Comfort Advisor

Build Trust. Deliver Solutions. Change Lives. At Ultimate Heating, Air & Plumbing , we've spent over 20 years building a reputation for exceptional customer service, quality workmanship, and trusted home comfort solutions throughout the Treasure Valley—and we're continuing to grow. We're looking for a Comfort Advisor who is passionate about helping homeowners, building lasting relationships, and providing customized HVAC solutions that improve comfort, efficiency, and peace of mind. This role is critical to our success—you'll serve as a trusted advisor, educating homeowners, recommending the right solutions, and delivering an outstanding customer experience from consultation to close. If you're driven, customer-focused, and motivated by unlimited earning potential, this is your opportunity to join a high-performing team. What You'll Get Compensation & Benefits: Pay: $20.00 - $25.00 per hour during training Uncapped commission opportunities Performance bonuses, incentives, and SPIFFs Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off & Paid Holidays Employee Assistance Program Life Insurance Tools & Support: Company vehicle Company phone and tablet ServiceTitan software Company-provided uniforms Dedicated parts department Fully stocked warehouse and field support Growth & Development: In-house HVAC training programs Sales coaching and ride-alongs Leadership development opportunities Nexstar Network leadership training Ongoing product and sales education Personal and professional development resources Career Growth: Senior Comfort Advisor Sales Trainer Sales Manager Retail Sales Leadership Operations Leadership Team & Culture: Strong team environment focused on performance and accountability Company events, celebrations, and holiday parties Frequent team meals and recognition events Professional, clean work environment Year-round work and career stability Collaborative marketing and leadership support The Role (What You'll Own) This is more than selling HVAC systems—it's about helping homeowners make informed decisions that improve their comfort, safety, and quality of life. You will: Conduct professional in-home comfort consultations Evaluate customer needs and recommend customized HVAC solutions Build trust through education, honesty, and professionalism Deliver an exceptional customer experience from consultation through installation Key Responsibilities Sales & Customer Experience: Conduct in-home consultations to evaluate homeowners' comfort needs Recommend HVAC systems, indoor air quality products, and comfort solutions Present financing options and explain available programs Build trust through honest recommendations and exceptional communication Deliver a five-star customer experience throughout the sales process Follow up with customers to ensure satisfaction and answer questions Performance & Accountability: Achieve individual sales goals while maintaining company standards Accurately prepare proposals, estimates, and sales documentation Maintain organized customer records using ServiceTitan Manage time effectively and maximize appointment opportunities Continuously improve through coaching, training, and performance feedback Standards & Consistency: Represent Ultimate Heating, Air & Plumbing professionally at all times Maintain product knowledge on HVAC systems, accessories, and financing options Follow all company sales processes and procedures Maintain accurate documentation and customer communication Uphold company values with honesty and integrity Team Collaboration: Work closely with Install Managers, Service Technicians, Dispatch, and Customer Service Communicate effectively with leadership and support teams Assist in achieving department and company goals Contribute to a positive, high-performing team culture What We're Looking For 24+ years old with a valid driver's license and insurable driving record Ability to pass a background check and pre-employment drug screen (including marijua…