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Collections Specialist

trueml · Lenexa, KS
Full-timeOperational ExcellenceFinance & Insurance$111,000–$150,000/yr
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About the Collection Specialist role

Collection Specialist positions focus on delivering results in their domain. This page aggregates open Collection Specialist roles and what employers typically expect.

Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries. About This Role We are looking for a Collections Specialist to join our team in Lenexa, Kansas. At TrueAccord, we do things differently. We aren't just "collecting debt", we are helping people find a path back to financial health. As we grow, you will be on the front lines, moving away from old-school, aggressive collection tactics to provide a modern, helpful experience. Your mission is to act as a financial guide. You won’t just be following a script; you will use your communication skills to help real people solve problems and regain control of their finances. We are hiring for our class starting on August 10, 2026! Apply today!

Salary estimate

$111,000 – $150,000/yr
Provided by the employer.

Skills for this role

Machine LearningCommunicationLeadership

Resume tips for Collection Specialist applicants

Interview preparation

Prepare concrete STAR-format stories that show Collection Specialist outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Collection Specialist problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About trueml

trueml is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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