Closing Assistant - DTC

The **Closing Assistant** provides file processing, pre-typing and disbursing in support of the closing function. In addition, the Closing Assistant assists in preparing closing disclosures and/or settlement statements, obtains clear title and may present real estate and loan documents when required. We are seeking a Closing Assistant to join our DTC Team. This is an in-office position, Monday - Friday, 8:00 am - 5:00 pm. **What We Need From You** Customer Interaction - Greet customers enthusiastically and professionally, either in person or over the phone, with emphasis on representing Land Title in a way that builds customer relationships and a positive corporate image - Answer customer inquiries in a timely and accurate manner; respond appropriately to provide technical assistance when needed - Maintain direct, continuing relationship with assigned customers; take responsibility for customer satisfaction and loyalty - Participate in department marketing activities which may include attending after-hours functions as requested or required - Coordinate daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations; continuously communicate about scheduling, work volume, and work assignments Pre-Closing - Collect property data e.g., payoff statements, tax status, homeowners association status letter, water and sewer status - Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues - Review contract and assist in pre-typing to prepare real estate settlement statements and real estate documents - Assist in preparing and delivering balanced and error-free settlement statements for lender approval using FHA, VA, and Conventional lending guidelines - Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order - Review lender closing instructions for closing conditions, endorsements, and disbursement of proceeds Closing - Review all closing documents for accuracy in names, address and legal as outlined - Describe lender and real estate closing documents according to Presentation Standards and obtain signatures, collect accurate amount of “Good Funds”, and satisfy title and lender requirements Post Closing - Claim wires and/or deposit “Good Funds” - Prepare deposits and receipts, process cashier’s checks, and void or stop checks as necessary - Balance file; disburse funds and documents according to instructions from the mortgage company, payoff lender, title and other appropriate parties - Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with the appropriate state/county agency Other Duties - Assist in training new employees - Maintain communication with other departments for file completion - Perform notarial duties by following the National Notary Association Guidelines - Proficient adoption of closing strategies - Perform other related duties as assigned by manager; overtime may be required at high volume **Minimum Hiring Requirements:** - High School Diploma or Equivalent required - Valid Title License or ability to obtain this licensure within 90 days of hire - Valid Colorado Notary Commission or ability to obtain this licensure within 90 days of hire **Compensation:** - The base salary for this position is anticipated to be between $55,000.00 and $59,000.00. - In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half. - Monthly Closing Incentives - There is potential for an annual employee profit-sharing bonus based upon company performance. **Competitive benefits that include:** - Medical, dental, and vision insurance - Teledoc services - Life insurance - Traditional and Roth 401K retirement options with company match - S…