Clinical Team Support Assistant

**[Clinical Team Support Assistant - Master PD.docx](blob:https://workforcenow.adp.com/96be759e-e315-44f6-b8d5-1b6e0346cd5c)** **Job Summary:** Primary responsibilities involve providing administrative support to the assigned clinical area associated with patient care and treatment within the Oyate Health Center (OHC). **Essential Functions:** - Answers telephone and greets visitors; provides information and assistance; schedules and/or reschedulesappointments; resolves problems; prioritizes questions and concerns for supervisor’s attention; and routes slips, forms, and other documents to the appropriate departments. - Gathers patient demographic information, updates patient information, and registers patients in the electronicsystem; determines eligibility for services; obtains documentation of Indian blood; and obtains patient’s signature on required forms as needed. - Establishes a new health record or re-establishes inactive health records if necessary; assembles health - records according to established guidelines; and checks all pulled medical records for completeness andaccuracy prior to submitting for data entry. - Identifies and obtains pre-authorization for the patient when needed. - Verify third party insurance, including Medicaid eligibility; obtains copies of the private insurance health - cards; makes corrections and updates information as needed. - Responds appropriately to routine requests for patient information in accordance with established - procedures, and privacy laws and regulations. - Assists with orientation of new personnel and provides orientation specific to appointments desk processes as needed. - Keeps patients aware of possible delays in patient care. - Assists providers with case management duties if needed. - Maintains system for monitoring program materials, including maintaining adequate supply of required - forms/documents, regulation interagency forms, and other resource files. - Creates, composes, edits, produces and/or distributes varied correspondence, letters, reports, manuals,meeting minutes, advertisements, mailings, notices, and other materials; obtains, organizes, and plans suitable presentation of content; reviews work for format consistency, grammatical construction, and typographical accuracy; presents finished materials for review, or distributes. - Collects time sheets and/or payroll information, posts leave, and overtime to the appropriate forms and/or system, enters time data into payroll system, and submits in a timely fashion. - Assists with implementation of policies and development of procedures. - Maintains the work environment; keeps work area neat and orderly; maintains bulletin board; and prepares requisitions for supplies needed. - Must comply with federal laws and regulations as required by the Health Insurance Portability and Accountability Act (HIPAA). - Performs related duties. • Performs the core responsibilities of the position accurately, timely, and in accordance with established standards. • Maintains regular and reliable attendance consistent with the position’s schedule and operational needs. • Communicates effectively with internal and external stakeholders as required by the role. • Adheres to all applicable policies, procedures, and regulatory requirements. • Utilizes required systems, tools, and technology necessary to perform the job. **Physical Requirement** Sedentary work involving repetitive hand and finger movements **Education/Experience/Certificates/Credentials:** - Completion of a formal training program or an associate’s degree and one (1) year relevant experience; or, a high school diploma or GED and three (3) years of relevant experience. - Must successfully pass a criminal and background check, and a pre-employment drug screen. **The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all…