Clinical Services Manager (RN)

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in ‑ home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission ‑ driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com. Estimated Start Date: 11/2/2026 Role Scope : The Clinical Services Manager (CSM) is a key leadership role within the Habitat Health PACE Center, responsible for overseeing the nursing and clinic teams to ensure high ‑ quality, participant ‑ centered care. Reporting to the Center Executive Director, the CSM oversees clinic operations and outcomes while providing guidance and support to RNs in their case management responsibilities and their work as members of the interdisciplinary team (IDT). This role partners closely with the Center Manager/Director to ensure the overall success of the Center. Depending on Center census and structure, the CSM may also oversee additional members of the IDT. Core Responsibilities & Expectations for the Role Provide clinical leadership and oversight to members of the Interdisciplinary Team (IDT) and clinic staff, ensuring high ‑ quality, participant ‑ centered care. Ensure clinical competency of direct reports through skills checks, coaching, mentoring, performance management, and ongoing professional development. Lead onboarding, training, and continuing education for nursing and clinic team members to maintain high standards of care and regulatory compliance. Monitor and ensure adherence to clinic and IDT service level agreements (SLAs), regulatory timelines, and documentation requirements. Oversee care transitions across settings (hospital, skilled nursing facility, home, etc.), coordinating with the clinical team, Medical Director, and other center leaders to ensure continuity and safety. Drive achievement of key performance indicators (KPIs) through effective planning, workflow optimization, participation in weekly tactical and monthly operating reviews, and provide support with quality initiatives for the Center. Maintain compliance with PACE, DHCS, and CMS regulations for audit readiness of the clinic, med room, and lab room; including audit preparation, monitoring areas of non ‑ compliance, and implementing corrective action plans. Support clinic operations by addressing staffing needs, workflow issues, and operational barriers, escalating when appropriate. Provide direct clinical care as needed, including triage, emergency response, wound care, medication and vaccine administration, home care support, and participant education. Perform other related duties as assigned to ensure smooth clinic and Center operations. Required Qualifications: Active and unrestricted Registered Nurse (RN) license in the state of practice. Three (3) to five (5) years of clinical leadership experience, with demonstrated ability to lead teams and drive performance across multiple workflows. Proven ability to supervise and develop clinical staff, including nurses, medical assistants, and frontline supervisors. Strong decision ‑ making and prioritization skills, with experience implementing scalable processes in a fast ‑ paced clinical environment. Advanced communication and relationship ‑ bu…