Clinical Assistant

**About Us** Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. **Spanish is a requirement for this role.** Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Employment is contingent upon the successful completion of a background check. Certain criminal convictions, including felonies or misdemeanors within the past 7 years, may disqualify a candidate in accordance with applicable law. **Job Duties** - Assist patients pre and post care by the D.C. - Take vital signs of patients - Perform physical therapy modalities as directed by the D.C. - Accurately and legibly document modalities performed and subjective patient comments on progress notes - Maintain cleanliness of exam and treatment rooms at all times - Monitor controls on physical therapy equipment - Launder towels, gowns, heat pack covers, etc. as required - Maintain inventory and order supplies - Assist in general office operations as needed including filing, prepping charts, answering phones, patient registration, posting charges, scanning, cleaning, etc. - Travels to other locations as directed to maintain adequate coverage for quality patient care - Assist in maintaining office in a neat, clean and orderly fashion - If considered a Floater Certified Chiropractic Assistant (this would be mutually agreed upon), the Employee must travel to all locations within their respective region as needed for coverage - Perform other duties and assignments as directed and/or as necessary - Greeting patients and checking patients in and out with proper customer service etiquette. - Following up with confirmation calls and no-show calls. - Scanning and uploading paperwork to the EHR, requesting hospital records, faxes, updating spreadsheets, and keeping emails up to date. - Keeping reception area and patient rooms clean and organized. - Supports chiropractors by preparing patients for exams, updating medical records, and facilitating communication and documentation workflows in accordance with Utah scope-of-practice guidelines. - Coordinates administrative and non-clinical support for chiropractic providers, including patient intake, chart preparation, and follow-up documentation. - Assists with the flow of patient care by managing schedules, obtaining prior authorizations, and ensuring chiropractors have complete documentation prior to treatment. - Serves as a liaison between chiropractic providers and patients for appointment coordination, documentation, and patient education under provider direction. - Other duties as assigned. **Motor Vehicle Report Monitoring** In the event Employee does not maintain the insurance coverage required under this Policy & Procedure, and/or does not maintain a valid license to operate a motor vehicle, t…