Clinic Lab Assistant TRU

*At Children’s Wisconsin, we believe kids deserve the best.* *Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.* *We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.* ***Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin:*** https://www.instagram.com/lifeatcw/ **Job Summary:** Under general supervision and according to established policies and procedures, provides administrative assistance, receptionist, billing and lab support for the Pediatric Translational Research Unit. Performs tasks relating to specimen procurement, processing, and distribution. Performs phlebotomy and capillary puncture procedures on neonatal, infant, toddler, pre-school, school age, adolescent and selected adult patients for the collection of specimens. If CNA certified, perform as a partner within the research team under the direction and supervision of a registered nurse. **Essential Functions:** - Administrative Duties: • Leads TRU patient scheduling and registration in EPIC. • Completes study invoicing. • Receives, prioritizes and directs incoming departmental communications, such as scheduling emails, phone calls, mail, and visitors. Answers phone calls to department’s main lines and respond to general inquiries. Records and relays messages to appropriate personnel, appraising individuals of calls requiring immediate attention. • Maintains required statistics, spreadsheets, databases, and graphs. • Maintains front desk, supply room and waiting room in a safe and orderly manner. • Contacts research staff, (physicians, study coordinators, etc.) directly or through hospital paging systems as directed by authorized personnel. • Initiates requests for services from ancillary departments such as EVS, facilities, distribution, etc. • Performs related clerical duties such as filing, photocopying, and faxing. • Maintains supplies, office equipment, fax, printers, and copy machines. - Laboratory • Performs phlebotomy and capillary puncture procedures on neonatal, infant, toddler, pre-school, school age, adolescent, and adult patients for the collection of specimens. Understands and satisfies their needs in regards to their growth and development process. Notifies appropriate staff accordingly when proper samples are not obtained. • Processes specimens and documents results according to stated procedures both clinical and research • Is aware of, and applies, overall patient and employee safety policies and procedures as required by CDC, OSHA, and Joint Commission, and reports suspected concerns and/or incidents via incident reports or other appropriate method that assures timely action, to the Lead, Manager or Director. - Care Partner (if employee meets minimum requirement below) • Performs delegated patient care activities under the direction of a registered nurse. Assists RN and/or physician with patient treatments/procedures as directed. (Patient care activities include tasks related to: hygiene, physical cares, intake/nutrition, elimination, ambulation/exercise, routine vital signs/monitoring, respiratory, comfort measures, basic safety procedures.) • Measures, documents and appropriately reports observations made related to patients and families. Any deviations or changes are verbally reported to the RN and documented in the patient’s medical record (deviations/changes are to be co-signed by the RN).…