Client Support Specialist, Private Banking

Oakworth Capital Bank is growing and has an excellent opportunity for someone to join our team in **Nashville, TN**! We are looking for a full-time **Private Banking Client Support Specialist** who will play a vital role in supporting our current & future clients. An ideal candidate would meet the qualifications listed below, and more importantly, be able to demonstrate that they live by Oakworth Core Values (**G*olden Rule, Character, Innovative Spirit, Professionalism, Work Ethic***). **Summary:** Responsible for supporting Client Advisors in onboarding new clients, as well as providing exceptional service to existing Oakworth Capital Bank clients. **Key Roles/Responsibilities:** - Successfully assist in onboarding new relationships - Provide exceptional service to clients and associates - Provide sales, processing, operational and administrative support to Client Advisors - Manage daily client interaction/requests (phone, letters, and email) - Work with Client Advisors and other departments to assist in monitoring fraud and assist clients when fraud occurs **Responsibility Details:** - Serve as a first line of contact for existing clients assisting with general account or servicing requests including funds transfers, wire requests, account inquiries, payments, etc. - Collaborate with Client Advisors to support the onboarding of new clients, as well as obtain the necessary information for new or additional client accounts as needed. - Review daily, any NSFs for supported Client Advisors. - Partner with Client Advisors to clear document exceptions as needed. - Work with other departments as needed to monitor for irregular account activity, safety of client assets, client servicing needs, etc. **Qualifications and Skills:** - Four-year college degree and two to four years related experience and/or training preferred; or equivalent combination of education and experience preferred. - Previous experience in professional client service is preferred. - Demonstrates a high level of professionalism with confidential and sensitive information. - Ability to manage priorities and workflow with minimal guidance. - Have excellent interpersonal skills, as well as written and verbal communication skills. - Acute attention to detail. **Equal Employment Opportunity** Oakworth is committed to a policy of equal employment opportunity for all associates and applicants in accordance with applicable federal, state, and local law. **Accommodations for Applicants** Accommodations are available upon request for applicants who may need support during the hiring process. If you would like to request an accommodation, please contact talent@oakworth.com and we will be glad to assist. #LI-DNI