Client Service Manager positions focus on delivering results in their domain. This page aggregates open Client Service Manager roles and what employers typically expect.
DEPARTMENT: Sales POSITION: Client Services Manager REPORTING TO: Senior VP of Sales Classification: Exempt Job Summary The Client Services Manager serves as the strategic and operational bridge between external Agency and Dealership partners and internal cross-functional teams. This role drives successful partner onboarding, full-lifecycle contract administration, and proactive account management. Acting as a central liaison, the Client Services Manager ensures operational efficiency, rigorous compliance, and sustained revenue growth by identifying expansion opportunities and maintaining high partner retention. Primary Job Functions Serve as the primary operational partner contact to deliver premium, high-touch support, conduct strategic account reviews, and ensure performance aligns with target revenue goals Partner with sales teams to leverage account performance analytics, identifying expansion opportunities and driving initiatives to boost product penetration. Lead cross-functional implementation and onboarding for new partners, establishing workflows and training programs that accelerate time-to-value. Coordinate with external partners, internal business units, and leadership to resolve complex escalations, optimize processes, and ensure precise project execution. Track and report on account health, contract status, and onboarding KPIs to maximize operational efficiency and long-term partner retention. Minimum Qualifications 4 – 7 years’ experience in account management, client success or relationship management Dealership experience in BDC Center or F&I is preferred High School Diploma or GED required OR Bachelor’s degree in business administration, Finance, Sales, or a related field
Salary estimate
$128,000 – $173,000/yr
Provided by the employer.
Skills for this role
SalesAccount ManagementLeadership
Resume tips for Client Service Manager applicants
Lead with measurable achievements relevant to Client Service Manager (numbers, scope, impact).
Mirror the exact keywords from the Client Service Manager posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. GO, Sales).
Keep it to one page for early-career, two pages for senior Client Service Manager candidates.
Interview preparation
Prepare concrete STAR-format stories that show Client Service Manager outcomes you drove.
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Have thoughtful questions ready about the team, tools and success metrics.
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