Client Service Associate

Client Services Associate Location: Westlake, TX 76262 Schedule: 8:00 am - 4:30 pm Employment Type: Full-time | Onsite We’re hiring! If you’re a people‑focused, detail‑oriented professional who enjoys keeping an office running smoothly, this role is for you. We’re seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ⭐ About the Role As a Client Services Associate , you’ll be the heartbeat of our workplace experience. You’ll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast‑paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace. 🛠️ What You’ll Do Mailroom Operations Receive, sort, and distribute all inbound mail and packages Process outbound mail, shipments, and tracking documentation Maintain accurate chain‑of‑custody records Notify employees of incoming deliveries and coordinate pickup Warehouse & Logistics Perform shipping and receiving tasks for supplies, materials, and equipment Verify packing slips, inspect shipments, and report discrepancies Organize and maintain warehouse areas for cleanliness and efficiency Load/unload items using proper safety techniques Office Operations Monitor and restock office supplies Ensure printers/MFDs are functional and stocked Keep the Business Service Center neat and organized Submit and follow up on work orders Inventory & Supplies Monitor stock levels of office and warehouse supplies Replenish inventory and support ordering when needed Keep storage areas neat and labeled for easy access Hospitality & Facilities Support Set up meeting and conference rooms Support pantry, barista, or kitchen areas Perform light cleaning and maintenance tasks Assist with internal office moves Reception & Customer Support Provide backup front desk/reception coverage Deliver friendly, professional service to employees and guests Handle sensitive or urgent requests with discretion 🎯 What You Bring High School Diploma or equivalent 1+ year of experience in customer service, office support, or similar preferred Strong communication and multitasking skills A proactive, solutions‑oriented mindset Comfort learning new systems and processes Professional appearance and demeanor 💪 Physical Requirements Ability to lift/move 40–60 lbs Frequent walking, bending, standing, and light manual activity Ability to operate common office equipment 🌟 Why You’ll Love Working With Us Supportive team culture Opportunities to learn and grow A role with high visibility and daily impact A chance to be the go‑to person who keeps everything running smoothly WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matchin…