Client Service Associate - EMT/CNA/MA/Students - IV Clinic

### **Client Service Associate - EMT/CNA/MA/Students - IV Clinic** **Pay:** $15-18/hour + tips (average additional $3–$8/hr based on service) **Job Type:** Full-time or Part-time (Weekends occasionally) **Work Setting:** Clinic (spa-like environment) * * * ### **Ready for a Change?** Are you a passionate CNA, MA, EMT, or Nursing Student who’s looking to get some hands on experience in the medical field? Looking for a role where you can make a real impact while caring for your *own* wellbeing, too? At IV Nutrition, we believe in helping people feel better—and that includes our staff. We offer a calm, spa-like environment focused on holistic health and preventive care. This is your opportunity to build your career while supporting balance, connection, and purpose. * * * ### **About the Role:** We're seeking knowledgeable and compassionate medical professionals to join our team as Customer Service Associates. In this role, you’ll be involved in IV infusions and vitamin injections, answering phone calls, booking appointments, taking vital signs, and keeping clients comfortable while receiving their IVs. * * * ### **What You'll Do:** - Answer phone calls and book appointments for clients - Assess vitals prior to treatment - Document client interactions and treatment outcomes - Maintain compliance with clinical protocols and safety standards - Collaborate with a supportive team and clinic leadership - Receive training in nutrition-based infusion therapies - Support other wellness initiatives and daily clinic operations - Disconnect IV's while maintaining an aseptic environment * * * ### **What We’re Looking For:** - CNA, MA, EMT, Nursing Student, or someone passionate about personal health - Strong customer service skills - Excellent bedside manner and communication - A positive, client-centered approach - Passion for holistic health and wellness * * * ### **Perks + Benefits:** Employees working 30+ hours per week are benefits-eligible, including: - **Tips from clients** (average additional $3–$8/hr) - **Service credit and discounts** - **PTO (Paid Time Off)** (Full Time only) - **Medical Insurance** (Blue Cross/Blue Shield) - **Dental & Vision** - **Health Savings Account (HSA) / Flexible Spending Account (FSA)** - **Employee Assistance Program (EAP)** - **Voluntary Benefits** including Long/Short-Term Disability, Accident, and Pet Insurance * * * ### **Why IV Nutrition?** We’re a growing company that believes in making wellness simple, accessible, and effective—for our clients *and* our team. If you’re passionate about helping others feel their best and ready for a positive change in your career, we’d love to meet you. * * * **To apply, submit your resume or reach out to us with any questions.** Let’s help people achieve optimal health—together.