Client Experience Agent (EST)

solidcore · Remote

RemoteFull-timeClient ExperienceGeneral$60,000–$81,000/yr

About the Client Experience Agent role

Client Experience Agent positions focus on delivering results in their domain. This page aggregates open Client Experience Agent roles and what employers typically expect.

[solidcore] is looking for a full-time Client Experience (CX) Agent to join our CX Operations team. The CX team is available to support clients 365 days a year, Monday-Sunday each week. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will manage both phone and digital communications channels to deliver exceptional client support. You'll be the voice of [solidcore], handling client inquiries through our phone system and digital chat platforms while maintaining our high standards for client care. This position may be remotely based on the East Coast and should be local/within 25 miles of a [solidcore] studio.

Salary estimate

$60,000 – $81,000/yr

Provided by the employer.

Resume tips for Client Experience Agent applicants

Lead with measurable achievements relevant to Client Experience Agent (numbers, scope, impact).
Mirror the exact keywords from the Client Experience Agent posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names.
Keep it to one page for early-career, two pages for senior Client Experience Agent candidates.