Client Delivery Director

**Join the Rapidly Growing Team at Attivo Partners!** Are you dedicated to excellence and eager to advance your career? Passionate about technology and startups? Excited to work with some of the most innovative early-stage companies in the world? If so, Attivo Partners is the place for you! **Why Attivo?** Attivo Partners is a fast-growing full-service finance and accounting consulting firm headquartered in San Francisco, with a presence in major startup hubs across the US. Our remote teams specialize in providing fractional CFO and accounting services to venture-backed emerging growth clients, supporting their journey from inception to over $50M in revenue. **What We Offer:** - **Collaborative Environment:** Work alongside a talented team with extensive experience in venture-backed companies. At Attivo, we believe in teamwork and value the unique insights and creativity each member brings. - **Culture of Growth:** We thrive on the challenges presented by diverse and exciting clients, offering unparalleled learning and professional development opportunities. - **Mentorship and Training:** We are committed to nurturing talent and providing ongoing mentoring and training to help you grow personally and professionally. - **Flexibility:** We understand the importance of balance and are dedicated to maintaining a culture that supports your career and personal life. **Our Values:** - **Lasting Relationships:** We build solid and enduring connections with our clients and team members. - **Data-Driven Insights:** We leverage data to drive intelligent decisions and impactful results. - **Growth-Focused Mindset:** We embrace opportunities for continuous improvement and innovation. - **Collaboration-First:** We prioritize teamwork and believe the best solutions come from working together. - **Culture-Conscious:** We foster a supportive and inclusive culture where everyone can thrive. Join us at Attivo Partners and be part of a team that's shaping the future of finance and accounting for startups. Let's grow together! **Role Overview:** The Client Delivery Director is responsible for overseeing the successful delivery of services and products to clients, ensuring projects are completed on time, within scope, and aligned with the company’s strategic goals and developing structured service products for our clients. This role leads the client delivery team, drives operational excellence, enhances the client experience, and ensures consistent, high-quality execution across all engagements. **Responsibilities:** **Client Delivery Leadership** - Oversee the end-to-end delivery of services, projects and products across all client accounts. - Ensure client deliverables meet quality standards, timelines, and budget expectations. - Resolve delivery issues quickly and effectively, serving as a point of escalation. - Management of the Client Onboarding Lead to ensure consistent execution and training of all new client engagements and team assignments - Management of the Resource Manager to ensure accurate, consistent and appropriate staffing of all new and existing client teams - Oversee a portfolio of client engagements to maintain hands-on understanding of accounting practices, team capacity, and end-to-end client delivery from both an internal and client-facing perspective. **Client Relationship Management** - Develop strong, strategic relationships with key clients. - Monitor client satisfaction and identify opportunities for growth and improvement. - Partner with the business development team to scope new work and ensure seamless transitions from sales to delivery. **Strategic Contribution** - Collaborate with executive leadership on long-term delivery strategy. - Collaborate with People & Talent to build and scale a consistent, high-impact Learning & Development program that supports both technical excellence and soft-skill growth. - Contribute to business planning, forecasting, and resourcing models. - Identify emerging client needs and trend…