Client Delivery Coordinator

Hi, we're TechnologyAdvice. Headquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines. We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern. We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together. All positions are open to remote work unless otherwise specified in the requirements below. The opportunity The Client Delivery Coordinator is an essential support role on the Client Delivery team, focused on assisting with the setup and execution of lead generation programs. Working under the guidance of Client Delivery Managers and Team Leads, the CDC helps ensure accurate and timely lead delivery while learning the tools, systems, and processes that drive high-quality client fulfillment. This is a great opportunity for someone early in their career to develop operational and client support skills in a fast-paced, collaborative environment. As a foundational member of the team, the Client Delivery Coordinator will gain hands-on experience with internal systems, file delivery processes, and cross-functional collaboration while being coached toward increased ownership over time. Employment Level: Entry Level Employment Type: Full-time Location: Philippines Working Hours: 9PM to 6AM PHT (Apr - Oct) or 10PM to 7AM PHT (Nov - Mar) What you'll do Lead Delivery Support Preparing and sending lead files to clients via CSV uploads, platform submissions, or pre-configured templates. Completing basic portal uploads and fulfillment-related administrative tasks. Monitor lead and QA statuses for assigned programs and flag errors, duplicates, or other issues that could affect delivery. Monitor assigned delivery schedules, pacing, and upcoming due dates, and promptly escalate potential delays or fulfillment risks Program Setup & Tracking Support the initial setup of programs and delivery systems using internal tools. Update records, documentation, and tracking details in Salesforce and other internal platforms. Send and validate test leads for new and existing integrations using established procedures, escalating errors for troubleshooting. Communication & Collaboration Respond to internal questions and client requests in a timely and professional manner. Collaborate closely with Client Delivery Managers, Team Leads, and Channel Strategy partners to support daily operations. Participate in team meetings, trainings, and quality reviews to learn and improve. Learning & Development Receive training in lead delivery processes, tools, and systems. Shadow experienced team members to build expertise in program setup, pacing, and troubleshooting. Actively seek feedback and coaching to build confidence and technical proficiency. Who you are Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office or Google Workspace (Excel, Google Sheets) Experience in customer support, operations, project coordination, or administrative work. Familiarity with Salesfor…