Client Care Supervisor

## Description **Company Overview:** For over 40 years, Caprock Home Health has been a trusted name in compassionate, patient-centered care across Texas. As the state’s largest family-owned home health agency, we pride ourselves on creating a supportive, collaborative environment for our staff while empowering our clients to remain safe, comfortable, and independent in their homes. **Job Summary:** The Client Care Supervisor is responsible for overseeing client care services and supervising Attendants to ensure safe, compliant, and high-quality service delivery. This role includes client assessments, supervision of Attendants and Clients, scheduling visits, training, documentation, and regulatory compliance. **Key Responsibilities:** - Conduct client assessments and develop service plans - Complete required supervisory and annual visits - Monitor service delivery, authorized hours, and EVV compliance - Maintain regular client communication and update care plans as needed - Document and report changes in client condition - Recruit, hire, train, and evaluate Attendants - Provide training on safety, infection control, and billing - Ensure compliance with healthcare regulations, OSHA, and agency policies - Coordinate care with office staff and clinicians - Arrange backup coverage and provide direct care when necessary **Qualifications:** - High school diploma/GED plus: - Two years of full-time college study, **OR** - Two years Supervisory experience in a healthcare or community-based setting **General Requirements:** - At least 18 years of age. - Valid Texas driver’s license. - Clear criminal background check. - Spanish language skills are a plus. ## **Physical Requirements** - Perform personal care tasks in client homes - Lift up to 30 lbs - Assist with positioning clients (up to 200 lbs independently; more with equipment/assistance) - Travel to client homes and navigate various environments ## **Job Type** Full-Time (In-Person) ## **Benefits** - 401(k) - Health, Dental, and Vision Insurance - Life Insurance - Paid Time Off