Client Care Coordinator & Scheduler – Pediatric Therapy Clinic

**Benefits:** - 401(k) - Health insurance - Paid time off **POP Therapies | Full Time | In Person | Monday–Friday 9:45 am-6:15pm** You didn’t get into operations just to shuffle calendars all day. You got into this field to **build systems that help people thrive.** At **POP Therapies**, our Scheduler is the behind-the-scenes superhero keeping our clinicians, kiddos, and families connected. If you love organization, solving scheduling puzzles, and making busy days run smoothly, this role is for you. 🧩✨ 💫 **Spanish speaking is strongly preferred.** **🧠 Who We Are** POP Therapies was founded by two BCBAs who set out to do ABA differently — with heart, balance, transparency, and respect for the people doing the work. We specialize in **early intervention through clinic, home, and school based services**, and we’ve built a culture where: • Support is proactive, not reactive • Systems are organized and intentional • Team culture matters just as much as clinical outcomes Our operations team plays a huge role in making sure clinicians can focus on **quality therapy instead of logistical chaos.** **💥 Why You’ll Love It Here** ✅ A collaborative, supportive team ✅ Structured systems without micromanagement ✅ Opportunities to grow within operations and leadership POP also cancels sessions **once a month** for company-wide clinical training and team development. **📋 What You’ll Do** • Manage therapist and client schedules across **clinic, home, and school settings** • Coordinate cancellations, coverage, and schedule changes • Communicate scheduling updates with families and staff • Maintain schedules and records in **CentralReach** • Support **waitlist management and client-to-therapist matching** • Help schedule **RBT supervision requirements** • Track authorization hours and scheduling utilization • Optimize therapist schedules to reduce drive time and maintain consistent hours • Assist with coverage when staff call out or schedules shift • Support onboarding scheduling for new clients and staff • Assist with small operational tasks around the clinic • Add creativity to our **social media pages by sharing POP moments and celebrations** **🗓 A Day in the Life at POP** Your day might include: • Adjusting therapist schedules when a client cancels • Matching a new client with the right therapist • Coordinating supervision schedules with BCBAs • Communicating schedule updates with families • Updating schedules and authorizations in CentralReach • Helping optimize therapist schedules to reduce drive time • Supporting coverage when schedules change • Assisting around the clinic with operational tasks • Capturing fun moments and helping add **creative content to our social media pages** No two days are exactly the same — but the goal always is: **making sure our team and families stay supported.** **🧩 Who We’re Looking For** • Available **Monday–Friday, 9:45 am – 6:15 pm (in person)** • **Spanish speaking** • Highly organized with strong attention to detail • Comfortable communicating with families and staff • Able to multitask and solve scheduling challenges • Familiarity with **CentralReach preferred** • Comfortable using scheduling software and spreadsheets • Familiar with **social media platforms** • Positive, solution-focused, and team oriented **💬 Our Mission** At POP Therapies, progress looks different for every child — and every team member. We celebrate individuality, embrace inclusion, and empower growth through **science, compassion, and creativity.** We don’t just build programs. We build people. ✨ **Let’s Redefine ABA Together** If you love organization, supporting teams, and helping things run smoothly behind the scenes, we’d love to meet you. 👉 **Apply now and let’s get POPpin’ in your Pursuit of Progress.** Compensation: $20.00 - $25.00 per hour # **ABOUT POP-THERAPIES** ***At POP Therapies, we are united by a single, heartwarming purpose: to unlock every child’s potential.*** Our experienced Board Certified Behavioral…