Clerk Typist Cashier III - Public Health

## Overview # Essential Functions - Performs various support staff duties, including typing and editing correspondence, answering/receiving and directing incoming calls, emails, mail and fax, conducting reminder calls/texts, greeting visitors and responding to inquiries (ex. scheduling appointments and community referrals). - Performs client intake process by greeting client, gathering information, ensuring accuracy of client demographics and verification of insurance eligibility data and program data for entry into various information systems, entering and retrieving data into electronic health record (Phdoc)/program specific databases includes the handling of confidential medical information. If WIC, collects health information such as height and weight measurement, and enters collected results/data. - Assists the staff with program related requirements: - Receive and process various client referrals. - Provides client related functions (client chart prep, service contracts, audit prep, etc.), and computer support within Phdoc or related softwares. - Distribute news releases/monitor social media activity as requested by staff. - Ensures the overall function of the office by maintaining the agency phone system; providing technical support to staff; assisting users in the operation of computer systems and applications; and coordinating maintenance of office equipment. - Enters, reconciles, and tracks various immunization data. - Acknowledge/distributes time sensitive Health Alter/Health Advisory notifications to community and healthcare partners as directed. Updates staff address/phone lists and emergency calling tree lists as needed. - Provides departmental administrative support to all program areas such as conference/training registrations and applicable accommodations for staff. - Ability to learn new office technologies, as they are developed and implemented. - Attends relevant meetings, workshops, and training sessions. Takes minutes at meetings as needed. - Participates in content specific internal and external committees that apply to the position. - Complies with all rules and policies in order to maintain a safe work environment. - Performs other duties of a similar nature or level. # Knowledge, Skills and Abilities**** Knowledge & Skills Required: - Proficiency in Microsoft Office Suite. - Knowledge of accounting practices and procedures. - Knowledge of office practices, procedures, and use of technology. - Able to develop respectful and cooperative working relationships with co-workers. - Must have excellent oral and written communication skills in the English language. - Skilled in the use of office equipment and devices. - Basic skill in the performance of arithmetic computations and tabulations. - Ability to maintain records and prepare detailed reports. - Skill in sorting information alphabetically and numerically, and to index, file and locate information. - Must represent the County in a professional manner to all internal and external contacts when doing the County's business. - Able to work flexible hours. - Willingness to work in a variety of settings. - Ability to work independently as well as part of a team. # Education and Experience High school diploma or equivalent (GED) and two years of related experience to successfully preform the essential duties of the job. # Preferred Qualifications - Associate degree or Higher Education - Administrative and/or Medical Office experience preferred - Bilingual preferred - One (1) year of medical office experience, including anthropometric measurements and capillary finger sticks on adults, infants and children. # Hours 40 hours per week Monday – Friday, flexible scheduling. # Physical Requirements Sedentary/light work: exertion of up to 10 - 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Work occasionally requires ability to remain in a st…