Clear & Legible Reporting Clerk (Chaser)

Research and request replacement documents for partial results and those missing a second identifier. Research and request replacement documents for partial results and those missing a second identifier. **Compensation & Benefits:** Estimated Starting Salary Range for Clear & Legible Reporting Clerk (Chaser): $18- $19 per hour Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. **Clear & Legible Reporting Clerk (Chaser) Responsibilities Include:** - Establish and maintain a positive working relationship with the MTF, clinics, and staff. - Process clinical results daily, uploading them into the appropriate record via MHS GENESIS. - Send a communication to the PCM/referring provider through MHS GENESIS notifying them that the results are available for review. - Review and disposition referrals accordingly in MHS GENESIS. - Research and request replacement documents for partial results and those missing a second identifier. - Will research all referrals that are open on days 50, 120, and 180 using MHS GENESIS and the Managed Care Support Contractors website. - At day 120, if there is no claim, notify the PCM/referring provider that the referral was not utilized via appropriate means - Close referrals in accordance with facility guidelines - Capture Health effectiveness Data and Information Set (HEDIS) on all results meeting criteria during processing. - Adhere to all requirements under the Health Insurance Portability and Accountability Act (HIPAA). - Document their work appropriately in required systems. - Performs other job-related duties as assigned **Clear & Legible Reporting Clerk (Chaser) Experience, Education, Skills, Abilities requested:** - Excellent customer service skills and experience - HIPAA - working knowledge - High school diploma or GED equivalency - General office administrative and clerical skills to perform receptionist duties and answer telephones - Excellent communication skills and strong organizational skills - Computer operations, including operational skills with Microsoft applications (Windows, Word, Excel) - Personnel shall understand the importance of meeting deadlines **Preferred Knowledge, Skills, and Abilities:** - General medical ethics, telephone etiquette, written/verbal & electronic communication. - Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). - Possess or complete the Privacy Act and HIPAA, Data Safeguarding, Anti-Terrorism, and Interacting with - Government Employees, MHS GENESIS appointment booking, and policy training in a trainer-to-trainer format. - Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointment and referral process. - Possess or complete MHS GENESIS Revenue Cycle and scheduling training. - Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointing function - Possess or complete training on the secure messaging platform and be capable of managing inbox volume. - Must pass the pre-employment qualifications of Cherokee Federal **Company Information:** Cherokee Nation Operational Solutions (CNOS) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNOS is part of Cherokee Federal – a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com. #CherokeeFederal #LI-SH1 Similar Searchable Job Titles: Reporting Clerk, Results Processing Clerk, Referral Coordinator, Medical Administrative Assistant, Medical Records Clerk. **Keywords:** - MHS GENESIS - HIPAA compliance - medical referrals - data capture - administrative support **Legal Disclaimer:** *All q…