Claims Reassoc Clerk

Responsibilities Scans, re-associates, and reconciles daily EFT exceptions, credit card, and paper check claims. Meets daily quality and timing standards. Reassociates all claims on the Nonpayment ERA report weekly Updates patient addresses in Open Dental based on the daily Mail Louisville change of address report. Calls insurance carriers when necessary to reconcile the ERA or to retrieve an EOB Supports other insurance specialists, supervisors, and managers in times of heavy claims influx. Recognize and report when paper checks or EFTs without an ERA are received in order to increase automation. Promotes a “team first” attitude by demonstrating positive and caring relationships and communication with co-workers Requirements High School Diploma or equivalent Customer service Computer, copier, fax, telephone Dental practice management software (Preferred)