Chief Technology and Information Officer

**Company Overview** Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support underserved New Yorkers and their families to achieve optimal health and build pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing direct services to underserved families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. To learn more about our work, please visit [healthsolutions.org](https://www.healthsolutions.org/). **Position Summary** The Chief Technology and Information Officer (CTIO) is an executive leader responsible for advancing PHS’ technology, data, cybersecurity, and digital transformation strategy in service of equitable public health outcomes. Reporting to the Chief Operating Officer and serving as a member of the Executive Leadership Team, the CTIO has enterprise authority for technology strategy, cybersecurity governance, data architecture, IT investment prioritization, and technology vendor oversight. The CTIO will oversee enterprise IT operations, cloud and data infrastructure, cybersecurity, HIPAA and NYS OHIP security compliance, interoperability, AI governance, analytics modernization, and strategic technology partnerships. The role will lead a multidisciplinary technology organization that includes infrastructure and end-user support, enterprise applications, data and analytics, cybersecurity, and strategic technology transformation. The CTIO will lead the responsible adoption of artificial intelligence (AI), automation, advanced analytics, and digital tools to improve organizational effectiveness, strengthen program and service delivery, support data-informed decision-making, and enhance the experience of PHS staff, partners, and the communities served. **Key Responsibilities** **Enterprise Technology Strategy and Leadership** - Develop and implement an enterprise-wide technology strategy that supports PHS’ strategic priorities, mission, public health programs, and long-term organizational resilience. - Oversee IT infrastructure, enterprise systems, databases, cloud services, networks, end-user support, and technology service delivery. - Manage IT budgeting, procurement, vendor relationships, and investment prioritization to ensure resources are aligned to organizational risk, mission impact, and operational needs. - Set enterprise architecture, technology standards, and modernization priorities that support secure, scalable, and user-centered systems. - Ensure enterprise technology, data, and AI initiatives are designed and evaluated for accessibility, equity, language inclusion, usability, and potential disparate impact across the communities served by PHS. **Digital Transformation, AI, and Automation** - Establish and execute an enterprise AI and automation strategy that advances equitable public health outcomes, improves service delivery and constituent engagement, reduces administrative burden, and strengthens organizational decision-making while maintaining appropriate human oversight, privacy protections, and regulatory compliance. - Lead enterprise digital transformation initiatives, including AI-enabled platforms, workflow automation, interoperability modernization, and user experience optimization. - Evaluate and implement emerging technologies, including generative AI, machine learning, workflow automation, AI agents, advanced analytics, and cloud-native platforms, where they can responsibly improve operational effectiveness and program outcomes. - Establish and chair an enterprise AI Governance Council with representation from technology, privacy, legal, compliance, program leadership, analytics, and operations. - Maintain an AI governance operating model that reviews high-impact AI use cases, establis…