Chief Program Officer

**\*Resume review will begin July 31, 2026\*** **Position**: Chief Program Officer **Hiring Range:** $120,000-$130,000 **Schedule**: Weekdays, 8 am to 5 pm with occasional evening and weekend requirements **Location:** In person, St. Paul **WHO WE ARE** For more than 128 years, Neighborhood House has partnered with families in St. Paul to ensure access to essential services, including food, housing, education, and opportunities. Today, we serve more than 30,000 individuals annually across six neighborhoods, striving for a community where everyone can thrive. **POSITION SUMMARY** The Chief Program Officer is a member of the executive team and is responsible for leading Neighborhood House’s program strategy, program quality, participant impact, service integration, evaluation, government contract performance, and community-centered service delivery. This position provides executive leadership for Food and Family Services, Housing Stability, Education and Enrichment, Social Work and Trauma-Informed Initiatives, Volunteer Engagement, and Community-Based Evaluation. The Chief Program Officer ensures that Neighborhood House’s programs are integrated, effective, participant-informed, culturally responsive, trauma-informed, and aligned with the organization’s mission, values, strategic priorities, and available resources. This role works closely with the President and CEO, executive team, program leaders, staff, volunteers, participants, community partners, funders, and public agencies to strengthen program impact and advance Neighborhood House’s role as a trusted community-based organization. This is a strategic and hands-on executive leadership role. The Chief Program Officer is responsible for building a strong, aligned program portfolio; supporting program directors and leaders; using data and community voices to improve services; managing program-related risks; and ensuring that programs are designed and delivered with quality, accountability, and care. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Strategic Leadership** - Lead the development and implementation of program strategies that advance Neighborhood House's mission, values, strategic priorities, and community impact. - Ensure that programs are participant-centered, community-informed, culturally responsive, trauma-informed, integrated, and aligned with best practices. - Ensure that participant and community voices inform program strategy, design, implementation, and evaluation. - Represent Neighborhood House in community partnerships, public-sector conversations, coalitions, and collaborative initiatives related to programs and community needs. - Build and sustain strong relationships with participants, families, volunteers, community members, public agencies, schools, partner organizations, coalitions, and other stakeholders. - Ensure that community engagement practices are respectful, culturally responsive, reciprocal, and aligned with Neighborhood House's mission and values. - Partner with Advancement and the President and CEO to communicate program impact, community needs, and partnership opportunities to donors, funders, public officials, and the broader community. - Identify opportunities to improve, expand, redesign, integrate, or sunset programs based on community need, participant voice, data, funding, capacity, and mission alignment. **Program Leadership** - Provide executive leadership for Neighborhood House's program portfolio, including Food and Family Services, Housing Stability, Education and Enrichment, Social Work and Trauma-Informed Initiatives, Volunteer Engagement, and Community-Based Evaluation. - Ensure that programs have clear goals, work plans, service models, performance expectations, and measures of success. - Strengthen integration across program areas so that participants and families can access services in ways that are welcoming, effective, and easy to navigate. - Use data, evaluation, participant feedback, community voice, staff input, and…