Chief Operating Officer

**About Cardea Health:** Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. **Misson Statement:** Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. Compassionate care for vulnerable populations. **Workplace Culture:** Cardea is dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We value unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together. **Our Cardea CARE(S) Values include:** - Compassion Big heart, steady presence - Accountability We own it: the work, the follow-through, the impact - Respect We assume good intent and keep it real - Engagement We lean in and figure it out together - Support We’ve got each other across roles, teams, and sites These values guide how we care for residents, collaborate with colleagues, and represent Cardea Health in the community. **Primary Work Location:** Hybrid This position is designated as Hybrid and combines remote work with onsite responsibilities. Employees are expected to report to assigned Cardea Health locations, meetings, trainings, and events as necessary to perform essential job functions. **Job Summary** The Chief Operating Officer (COO) serves as a key member of Cardea Health's Executive Leadership Team and is responsible for providing strategic and operational leadership across the organization's administrative and operational functions. Reporting directly to the CEO, the COO ensures that the systems, infrastructure, resources, and operational processes necessary to support Cardea Health's mission are effective, compliant, scalable, and financially sustainable. The COO oversees facilities and property management, food services, fleet operations, information technology, workforce scheduling, purchasing, operational compliance, administrative services, and enterprise-wide operational initiatives. This leader partners closely with program, finance, and executive leaders to ensure operational excellence, resource stewardship, risk mitigation, and continuous improvement across all Cardea Health locations. The COO translates organizational strategy into operational execution, builds high-performing teams, develops key performance metrics, and creates systems that enable Cardea Health to deliver exceptional services to vulnerable populations. The COO serves as the executive leader responsible for operational resilience, emergency preparedness, business continuity, and the systems necessary to ensure uninterrupted service delivery across Cardea Health's programs and facilities. **Essential Duties and Responsibilities** **Executive Leadership & Strategic Operations:** - Serve as a member of the Executive Leadership Team and contribute to organizational strategy, growth planning, and operational decision-making. - Partner with the CEO and executive team to identify operational risks, opportunities, and priorities. - Develop and implement organizational systems, policies, procedures, and performance measures that improve efficiency and accountability. - Lead enterprise-wide operational improvement initiatives and oversee execution of strategic projects. - Establish operational dashboards and key performance indicators to monitor organizational performance. **Risk Management, Business Continuity & Emergency Preparedness:** - Develop, implement, and maintain organizational business continuity and disaster recovery plans to ensure continuity of critical operations during emergencies, service disruptions…