Chief of Staff (m/f/d)

About the Job We're looking for a motivated and result-driven Chief of Staff (m/f/d) to join one of our portfolio companies and drive "the Ops behind the Founders" and drive operational success at the company. The key aim of this role is to enable and support the Founders in elevating their business to the next level. This role will give you a key position within the world of digital and AI-driven businesses. As Chief of Staff (m/f/d) , you are a strategic extension of the Founders and leadership team. You will drive high-impact company initiatives end-to-end, strengthen how we operate as we scale, and ensure that priorities translate into real outcomes. This role blends strategic leadership, organizational design, and hands-on execution. You will have broad exposure across the business and the mandate to shape how the company runs. Join the A11 Ecosystem - A next-generation supply chain platform, the company is redefining how one of the world’s largest industries sources, distributes, and finances materials. Engineered to unlock the full potential of global trade, it harnesses agentic AI and workflow automation to provide seamless, high-efficiency access to premium materials at scale. Since its commercial rollout, the platform has fueled exponential growth, optimizing procurement for thousands of businesses while setting new benchmarks for speed, transparency, and efficiency. Its competitive edge lies in full digitization and AI-driven supply chain management automation, eliminating inefficiencies and creating a direct, intelligent bridge between suppliers and buyers. With a team of 80+ FTEs across Europe (Berlin HQ), China, and India, the company is rapidly scaling toward profitability, driving triple-digit million GMV, and setting new industry standards in autonomous, AI-powered supply chain orchestration. In this role, you’ll: Strategic Leadership & Initiative Execution Lead critical strategic business initiatives from concept to successful delivery, partnering with senior leadership and department heads Enable effective executive decision-making by structuring problems, evaluating options, and guiding program design and rollout Serve as a trusted advisor to the Founders and leadership team—providing sharp insights, risk assessments, and actionable recommendations Translate business strategy into clear priorities, roadmaps, and measurable execution across teams Organizational Design & Operational Excellence Review, design, and implement improvements to organizational structure; identify capability gaps and drive initiatives to close them Architect and optimize internal processes, workflows, formats, and meeting cadences to ensure scalable and efficient operations Drive cross-functional alignment by improving collaboration systems and introducing new ways of working Establish lightweight but rigorous operating rhythms that help teams move quickly while staying aligned Daily Operational Stewardship Own core internal systems and tools that keep the company running (e.g., project billing, time tracking, budget sheets, invoicing) Oversee daily operations with senior managers and department leads to ensure alignment, smooth execution, and reliable follow-through Ensure operational excellence by spotting friction early and fixing root causes, not just symptoms Support leadership with occasional high-leverage administrative coordination as needed to unblock priorities Executive Communication & Storytelling Prepare strategic presentations, narratives, and materials for workshops, pitches, leadership meetings, and company-wide communication Develop clear, compelling content that drives alignment and supports executive and organizational decision-making Shape internal messaging by synthesizing complex topics into simple, decision-ready communication Act as a sparring partner to executives on story, structure, and strategic framing Cross-Functional Liaison & Culture Champion Serve as a central connection point between staff, senior l…