Chief of Staff

About Duet: Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities. Role Overview We're hiring a Chief of Staff to work directly with the CEO and leadership team. We’re looking for a high-agency, scrappy operator who wants to own meaningful work from day one and hack solutions in a very fast-moving startup. You'll spend your time on four areas: driving key external relationships forward, building repeatable content and processes using data and AI, helping the team stay organized and accountable, and picking up special projects that don’t have a clear home. What You’ll Do Stakeholder Relationships - Track and advance key external relationships, including payors, prospects, and channel partners, making sure follow-ups happen and conversations don't stall - Represent Duet directly in calls, emails, and meetings to move things forward without always needing the CEO in the room - Own the follow-through on partnership conversations: next steps, open questions, and the ongoing relationship-building that keeps deals progressing Content, Data, and Communications - Build repeatable materials for different audiences — a payor deck reads differently than a partner proposal or a team memo, and you'll know the difference - Pull data from our CRM, databases, and internal analytics stack to answer questions and support key decisions - Use AI tools to automate repetitive reporting tasks, clean up data outputs, and accelerate the production of analysis and summaries - Support the CEO on company updates, customer communications, and external presentations Operations and Rhythm - Own the weekly leadership team meeting: agenda, facilitation, and follow-through on action items - Help drive our OKR process each quarter — setting, tracking, and keeping the team accountable - Maintain our internal planning calendar: QBRs, offsites, all-hands Special Projects - Lead time-sensitive projects that fall outside any single team's scope - Research new opportunities, competitive dynamics, or strategic questions and come back with a clear point of view - Support recruiting, team culture initiatives, and other priorities as we continue to grow What we’re looking for - 3–5 years of experience in a high-performance environment — top tier consulting, banking, or an early stage startup (Seed through Series B) - Exceptional relationship builder, knowing how to context switch and develop trust - Organized and reliable — you track what you commit to and close loops without being asked - AI-native in your workflow; you actively use tools like Claude or ChatGPT every day - Low ego, high ownership; you're comfortable with unglamorous work - Comfortable working with financial data and excel modeling without needing to rely on AI - Healthtech experience is a plus, not a requirement This role is in-office in NYC. Salary range: $140,000-170,000 per year + equity