Checkout Receptionist

# Check-Out Receptionist **HealthWorks Medical – Corporate Care** **Location:** Paducah, KY **Employment Type:** Full-Time (Monday–Friday) ## Join Our Team At HealthWorks Medical, we believe every patient interaction matters—including the last one. We are seeking a friendly, organized, and customer-focused Check-Out Receptionist to join our Corporate Care team. In this role, you'll help ensure each patient leaves with a positive experience by providing efficient check-out services while delivering exceptional customer care. If you enjoy helping others, thrive in a fast-paced healthcare environment, and want to be part of a team that is making a difference, we'd love to meet you. ## Our Mission To make people and workplaces healthier and safer. ## Our Core Values At HealthWorks Medical, our culture is built around four core values: - **Always Growing** – We embrace learning, innovation, and continuous improvement. - **Customer Focused** – We put our patients, clients, and coworkers at the center of everything we do. - **Team Player** – We collaborate, support one another, and celebrate shared success. - **Servant's Heart** – We lead with kindness, compassion, and a genuine desire to serve others. If these values describe who you are, you'll fit right in. ## Essential Responsibilities - Welcome patients with professionalism and compassion during the check-out process. - Schedule follow-up appointments and coordinate referrals as needed. - Verify patient demographics and insurance information. - Collect balances and other patient payments while accurately processing transactions. - Provide patients with visit summaries, work status notes, instructions, and any necessary documentation. - Answer incoming phone calls and assist patients with questions or direct them to the appropriate team member. - Maintain accurate patient records within the electronic medical record (EMR) system. - Protect patient privacy by maintaining HIPAA compliance at all times. - Communicate effectively with providers, medical assistants, nurses, and administrative staff to ensure seamless patient care. - Assist with scanning, filing, and other clerical duties as needed. - Maintain a clean, organized, and welcoming reception area. - Support clinic operations by performing additional duties as assigned. ## ## Benefits & Perks HealthWorks Medical is proud to offer a comprehensive benefits package that supports both your professional growth and personal well-being. **Benefits include:** - Medical Insurance - Dental Insurance - Vision Insurance - Employee Clinic Access - Gym Membership - Uniform Allowance - 401(k) with Employer Match & Profit Sharing - Professional Development Opportunities - Internal Learning & Career Growth - Monday–Friday Schedule - Paid Time Off and Company Holidays ## Why HealthWorks Medical? When you join HealthWorks Medical, you're joining a team that believes people make the difference. We invest in our employees by providing opportunities to learn, grow, and build meaningful careers while making a positive impact on the communities we serve. If you're looking for more than just a job—if you're looking for a place where your work matters—we encourage you to apply and become part of the HealthWorks Medical family. ## Qualifications - High school diploma or GED required. - Previous medical office, receptionist, or customer service experience preferred. - Experience with electronic medical records (EMR) preferred. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficient computer skills, including Microsoft Office. - Ability to maintain confidentiality and professionalism. - Dependable, detail-oriented, and committed to providing outstanding customer service. - Ability to work independently while contributing positively to a collaborative team environment.