Check-In/Check-Out Representative - Emerald Urgent Care

**We are searching for a receptionist to join our Emerald Urgent Care Clinic opening in the Fall 2026!** **Purpose** The Check-In/Check-Out Representative is an important team member supporting the reception department, which is essential for achieving the dual mission of Full Circle Health (FCH). The Check-In/Check-Out Representative shall be accountable for successfully assisting patients with the FCH check-in and checkout processes at appointments to maximize patient satisfaction and clinical operations. **Schedule -** Schedule will rotate every month as follows: - Month 1 - Monday-Wednesday: 7:45am-8:15pm - Month 2 - Thursday-Friday: 7:45am-8:15pm, and Saturday: 7:45am-5:15pm **Who We Are -** At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders. **Our Guiding Principles -** We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho. - Open Doors: We welcome all members of the community emphasizing access to care for those with limited choices. - Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley. - Open Hearts: Compassionate care is at our core! **Benefit Information** We offer a well-rounded benefits package to include everything you would expect. - Multiple health and dental plans – some as low as $0/pay period! - No cost to employee life insurance, long term disability, employee assistance program, and financial advisors - A variety of other optional benefits - 6.5 paid holidays annually and PTO starting at 19 days per year. - Retirement program with match **Education** - High School/GED **Experience** - 2 or more years customer service experience required; previous medical office experience preferred, and previous call center experience preferred. **Licensure / Certification:** - Certified Medical Interpreter, preferred. **Other** - Our organization is a tobacco-free workplace. - We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.